Welcome to your tranquil retreat in Townsend, TN – the serene gateway to the Smoky Mountains! Nestled in the heart of nature's beauty, this cozy hotel room offers comfort and convenience for your peaceful getaway with mountain views and easy access to Great Smoky Mountain National Park only minutes away.

Cozy up into this pet-friendly space featuring a warm fireplace and a plush king bed adorned with soft linens along with a separate living room and private balcony, promising a restful night's sleep after your adventures in the great outdoors. Wake up to the picturesque views and your own private balcony, inviting the beauty of nature indoors.

Designed for your convenience, the room is equipped with a mini fridge, ideal for storing your favorite snacks and beverages, and a microwave for quick bites or heating up leftovers. A coffee bar ensures you start your mornings on the right note with a freshly brewed cup of coffee before setting off on your exploration of the Smokies.

Your stay includes access to a plethora of onsite amenities, ensuring every moment is as relaxing as can be. Take a dip in the inviting indoor pool or bask in the sunshine by the outdoor pool, each accompanied by its own soothing hot tub, perfect for unwinding after a day of hiking or sightseeing. Other amenities include a playground, gazebo, walking trails, and seating areas and walking trails throughout the property.

Please note that early check-in/late check-out is not guaranteed. We will do our best to clean and sanitize the unit quickly if you desire an early check-in. Extra charges apply for early check-in and late check-outs.

We kindly request all guests to complete a digital registration prior to arrival to ensure compliance with our policies. This quick and simple process can be completed from the comfort of your own device and will contribute to a faster and smoother check-in experience upon your arrival. This will be sent after booking confirmation.

We feel that transparency is very important and want to give you an accurate picture of your stay. Either way, we are here to make your stay as comfortable as possible, so if there is anything we can do during your stay, you just let us know.

As much as we would like all our guests to enjoy our wonderful pool. Please take note that the pool heater is from time to time, under maintenance. Thank you for understanding.

Kindly be advised that we are temporarily suspending our tidy service. However, please rest assured that additional amenities and clean lines are available upon request.

Please be informed that a security deposit of $25 per night will be collected upon check-in. This amount will be held on your card temporarily for incidentals during your stay and will be returned after 5-7 business days.

In compliance with the new camera laws the location of our security cameras is as follows:
Building 8
1 at 8211, 1 at stairwell 8110, 1 in laundry
Building 7
1 at 7100 walkway, 1 at 7200 walkway
Building 6
1 at 6206 walkway, 1 at 6105 walkway, 1 on the side of the building, 1 on the gutter backside
Building 5
1 on the side of the building facing building 6, 1 at 5112, 1 at 5213, 1 on the side of the building facing the cabin
Building 4
1 at 4205 walkway, 1 at 4204 pool, 1 at 4200 balcony facing pool entrance, 1 at 4105 walkway
Building 3
1 at 3109 walkway,1 at 3109 facing balconies walkway, 1 at ice machine facing building 4, 1 at 3207 walkway, 1 at 3207 facing cabin
Building 2
1 at 2100 walkway, 1 at 2200 walkway
Building 1
1 at 1203 walkway, 1 at 1104 walkway, 1 facing venue, 1 at office doors, 1 at apartment facing pool.

Additional rules
GENERAL:
Quiet hours are 10 PM - 8 AM. Excessive noise that disturbs others' stay may be grounds to terminate the booking.

PETS:
We have specific pet-friendly rooms that would be able to accommodate you and your fur baby. Also, please make us aware of how many pets that will be staying in the unit.

1. At the time of booking, you must make us aware of any pet(s) that will be staying in the unit. Failure to disclose the presence of pets will result in a fine.
2. Non-dangerous/non-aggressive pets are welcome to join you for your stay.
3. We have a maximum of two pets per unit.
4. All pets must be kept on a leash at all times on the property until inside the unit with you.
5. You must clean up and dispose of your pet's waste.
6. Pets are not permitted on furniture.
7. Pets can be left unattended in the unit, as long as they are inside a kennel and cannot bark.
8. An extra $25 will be applied towards the cleaning fee for your stay and be requested through the app.

SMOKING:
Smoking in the unit will result in a $250 fine and a cancellation of your stay, without a refund, for causing smoke damage and an extremely hard and costly smell to remove.

We look forward to hosting you at Tremont Lodge & Resort!