6/10 Satisfaisant
Kevin G.
13 avr. 2024
Les points forts : Propreté
Les points faibles : Communication
Nice inside, outside needs much work.
We arrived about an hour before check in and tried to reach the property manager by phone and email. No response. Checked in at 4 and house was clean and pleasant.
Outside, the pool was clean but cold (we brought a pool thermometer and most days it never got over 82) as this pool really could use a heater. Five lounge chairs are made of hard plastic with no cushions. Punishing to lay on so I bought a couple of cushions at Home Depot. Outside dining chairs are all metal and extremely uncomfortable. Outside grill is nasty looking and burner switches are stripped so no adjustments could be made. I again tried reaching the host and nothing. I contacted VRBO and they could not reach her either. Finally she wrote back and said her brother would repair the grill. He never showed the entire month we were there.
Ashley was amazing in her correspondence before we arrived but vanished once we got to Naples and that surprised me.
If the issues with the outside furnishings is addressed this could be a nice rental. The grill thing was disturbing that it was not taken care of. It really needs to be replaced.
I hope this review is published because I have heard many unfavorable reviews never make it to the site.
Kevin G.
Séjour de 28 nuits en mars 2024