Summary:
Serenada is a condominium located in the Siempre Playa complex in Playa del Carmen, alongside Ipana. Serenada represents the luxury version of the complex, offering 24/7 security and concierge service from 7 am to 10 pm.
Situated on Av 10 with 38th Street, Serenada boasts an unbeatable location. Just steps away from the condominium, there is the new and luxurious supermarket called Chedraui on Av 10, and on the famous 38th Street, you'll find unique and diverse restaurants to delight your palate. At the end of this bustling street, the beautiful Beach 38 awaits.
Serenada features a modern and luxurious rooftop with a swimming pool, gym, and jacuzzi offering partial sea views.
Come and explore the condominium that has everything for you, from supermarkets and restaurants to beaches...
The Space:
This apartment is unique, featuring a distribution that sets it apart. With 2 bedrooms and 1 bathroom, it offers a beautiful, modern, and equipped kitchen with all the utensils you may need to cook during your vacation.
The living room includes a sofa bed for unexpected visitors, and high-speed internet service is provided by TOTALPLAY.
The main bedroom is furnished with a king-size bed, a safe, and a desk – ideal for travelers seeking a suitable space to work. The secondary room is equipped with a bunk bed to accommodate your family.
Come and relax on the balcony overlooking 38th Street, where you can enjoy pleasant afternoons with coffee, whether with friends, family, or yourself.
Our extra Services...
Concierge services
Private Chef
Beach Access
On site Spa service
Grocery service
Tour reservations
Nanny service
Housekeeping
and more...
Guest Access:
Check-In/Check-Out:
Check-in: 3:00 PM
Check-out: 12:00 PM
Occupancy:
Guests must adhere to the agreed-upon number of occupants. Exceeding this limit results in the loss of the security deposit, with guests required to vacate immediately.
Security Deposit:
A security deposit, via credit card (Visa/MasterCard), is required upon arrival. For guests without a credit card, a cash deposit (USD or Mexican Pesos) is necessary during check-in. The deposit is lifted after inspection, but any damages are deducted.
Responsibilities:
The signing guest is responsible for payment and adherence to the agreement's terms. Responsibility extends to other individuals on the property.
Prices and Property:
No guarantees exist regarding subsequent rental prices or property availability.
Constructions and Repairs:
Maintenance is prioritized, but no reimbursement is provided for accessory malfunctions. Construction noises are unavoidable; however, efforts will be made to address issues favoring guest comfort.
Refunds:
No refunds are issued if guests choose to leave before the scheduled departure date.
Hurricane Evacuation Policy:
No reimbursement in the event of a hurricane or natural disaster. Guests are encouraged to consider travel insurance.
Services:
No reimbursement for service closures (internet, water, power) beyond control. Lockers containing owners' personal items are off-limits.
Additional Property Usage:
Unauthorized usage (parties, non-residential purposes) may result in loss of the security deposit and immediate eviction.
Property and Security:
No responsibility for additional furniture. Lock doors/windows, adhere to rules. Guests exonerate Happy Address from legal responsibilities.
Responsibility:
Guests are responsible for their safety and that of others on the property. Absolution from Happy Address for accidents, damages, or losses.
Conclusion:
Agreement valid with guest adherence. Happy Address can terminate for non-compliance or non-payment.
Legal Responsibility:
Happy Address not responsible for situations arising from the agreement execution. Guests decide on termination or property non-usage.
Exoneration:
Guests accept exoneration of Happy Address, owners, agents, and employees from lawsuits, damages, or costs arising from the agreement's execution and service use.
Penalty for Violation:
Violation may lead to agreement termination, premises access, and guest removal without reimbursement