2/10 Horrible
Dennis L.
12 avr. 2024
Les points faibles : Propreté, arrivée, communication
Book Elsewhere!
When we arrived at this property, the garage door was half open with a car inside. We entered with caution not knowing what to expect, soon we realized there were occupants in this home. In further discussion with those occupying the home, they were part of the cleaning company. This house looked like someone had thrown a massive party the night before. Toilets had waste floating in them, beds were unturned, couches were in the dinning room, mounds of dirty dishes were all over the counters in the kitchen, and the outdoor kitchen area was full of grease and food. We reached out to the host prior to our arrival to inquire about an early check-in. We were told we could check-in at 2:00pm. After traveling 12+ hours, we were not able to fully check-in until 6:00pm. Due to the miscommunication the cleaning manager called the property manager, in result we heard the conversation. Not once did the property manager reach out to us despite giving 2 weeks post stay for them to reach out. I would not recommend this property if you are looking for a clean and tidy place after investing so much money in a vacation.
Dennis L.
Séjour de 7 nuits en mars 2024