2/10 Horrible
Josh C.
9 oct. 2023
Les points forts : Emplacement
Les points faibles : Arrivée, communication, exactitude de l’annonce
You don't receive what is offered in the ad
1. Bad communication
2. Check in was 1.5hrs late
3. No linens provided
4. No golf cart
5. Cameras EVERYWHERE
6. Avoid this place
Keith had great communication prior to arriving and even told me that we would be able to get in early. It happened to work out that we showed up around 4pm, which is check in time, anyway. I never received check in instructions/code. I messaged Keith several times with no response. I then called him several times over the next hour with no answer. I reached out to VRBO because it was 5:20 by now and we were all tired and hungry. They tried to contact him with no success as well. They were starting to setup another place to stay for us and then Keith finally got back to me to let us in 1.5hrs late.
Then we get to the golf cart. The whole reason I booked this home over another one was having access to a golf cart. My brother cannot get around very well but I knew with the cart we could ride and grab coffee in the morning, maybe grab ice cream in the evening and ride out to the beach. When I get there I noticed the front right tire blown out. Not like just flat but metal cords showing all over the tire, so this has been a messed up tire for a long time. I asked Keith about it and he said he had been trying to get it fixed but couldn't find a new tire anywhere. Long story short, it never got fixed, never received a discount for it being unavailable, just kept his excuse the it's listed as a "courtesy" so it doesn't have to be available for use.
Josh C.
Séjour de 3 nuits en septembre 2023