4/10 Médiocre
Josh N.
30 janv. 2024
Les points forts : Emplacement
Les points faibles : Arrivée, communication, exactitude de l’annonce
Horrible management/missing CRITICAL info on listing.
Issue 1: THIS IS NOT AN ENTIRE HOME RENTAL, there is another bedroom downstairs that shares the home that they rent out separately. THEY CAN HEAR EVERYTHING INCLUDING JUST WALKING AROUND. This lead to NUMEROUS issues between us and other renters as even the TV was clearly audible in their room. Its listed as “no parties” but needs to be treated as “don’t wake your parents making any sound in the house after 9pm”.
Issue 2: Never received check-in info through VRBO, had to reach out NUMEROUS times the day of only to receive screenshots of the check-in info (which didn’t even include all the info like wifi password, etc.). Also, received a call from the hosts at 1pm the day of that our 4pm check-in would not be ready on time (didn’t get to check in until almost 6pm and had to call them twice to find out it was even ready).
Issue 3: Both the website & Check-in info said 11pm checkout. Woke up the morning of to numerous texts saying we had to be out by 10AM despite finding this out at 9AM. We were out by 10:50, but were insanely pressured by the hosts for those 50 minutes. They claimed the info we received was generic and not for this property despite no info indicating otherwise.
Issue 4: Numerous leaks in the rental when it rained that they said they would fix and never did, whole kitchen was soaked.
Issue 5: Tons of beds but very limited sheets/pillows for those beds.
Otherwise, rental space is as expected. FYI first photo is the balcony view, not the home.
Josh N.
Séjour de 3 nuits en décembre 2023