2/10 Horrible
Kara R.
15 avr. 2024
Les points faibles : Propreté et communication
Do not stay in this condo
Upon arrival the condo was filthy. The pillow cases were stained with mold, bed sheets stained with bodily fluids, bath towels dirty, kitchen coated in a greasy film along with the dishes. The washer broke the first night when we washed the bed sheets leaving us with no sheets to sleep with the first night. The extra blankets smelled of old perfume leading us to believe those were not washed either. The main door does not close all the way, which makes a whistling noise all day and night when it’s windy and we had a windy week. When I contacted the management, she gave the cleaning people and the washer repair person our personal door code that they used to let them selves is at any time…even when we were not there. I was not told of this, just surprised when a stranger walked in my locked condo. I have small children this is alarming for that reason and so many others. We have stayed at the Phoenix 6 for 5 years in a different condo. This was by far the worst experience we’ve ever had there. Love the property but this room and its management is a mess.
Kara R.
Séjour de 9 nuits en mars 2024