6/10 Satisfaisant
Amy H.
16 avr. 2024
Les points forts : Arrivée
Les points faibles : Propreté
Vacation Getaway
The view from the back of the home was very nice, except when the storm and high winds moved in. Waves battered the house and winds blew the outdoor furniture everywhere. Upon arrival, I had to clean the fridge because it had sticky residue and long hairs in it. There was a horrible odor in the kitchen and bathrooms that I can only assume was from the water. While the kitchen appears updated, the utensils and cookware need some updating. There were some pans that were so bad that I refused to use to cook on. There was an open hole in the upstairs shower that appeared to be a light fixture, when I inquired about it we were told it was safe to use as the owner had a light fixture in there that was shut off. I also inquired about how to access the beach area because in the description it says accessible by ladder but there was nothing there. I was told that the stairs do not get put in until the summer. That was disappointing as that is not stated in the listing. And lastly, the morning we were to be checked out by 10, I asked if the time could be pushed back as the storm was in full swing and it was difficult to even walk outside much less load a vehicle. I was told that the owner had a service person scheduled to come at 10 so they couldn't delay departure time. Even after I explained the situation, there was no concern for the safety of the renters. I expressed my dissatisfaction and my family was out by 10 (soaking wet from the storm) and there was no service person around.
Amy H.
Séjour de 3 nuits en avril 2024
