2/10 Horrible
Tom A., Austin Texas
9 mai 2023
Les points faibles : Propreté, communication, exactitude de l’annonce
Not suitable for a VRBO property in many ways.
I was due to stay here in Paris from 26 April until 1May.
I left after one night as there was no heating and the host had no clue why. It was too cold to stay there. I have written VRBO, giving all the details and asking for a refund after host refused; they did not write me back.
The room was very cold and there were no space heaters. Next day the host was told the heat had been turned off the week before; he didn't know this until he checked with the owner of the building.
But in addition: The top sheet on the bed was really dirty and stained. It had not been changed/cleaned in a very long time. It was nasty. I put on more clothes to stay warm and slept there anyway – disgusting!! Next morning, I went out to find a hotel.
By then I had discovered the drain in the bathroom did not drain normally, it was VERY slow.
Here are the other problems I noticed
1) No kitchen towels; I looked everywhere. No linens in the kitchen.
2) Extra toilet paper, only one half roll extra; if I had stayed 5 nights, there would not be enough.
3) No TV (none promised on the website but most people would have expected one)
4) The sofa was VERY uncomfortable, one could not sit on it for more than 10 minutes. I think it was one that made into a bed and one of the bars was right where you sit.
5) Only one container of soap in the bathroom for both the sink and the shower. There was nothing in the shower like shampoo or conditioner.
This property is FAR below VRBO standards and my expectations. In summary, this property was far below the VRBO minimum standard I have come to expect and the host did not know the property and offered NO compensation for all the problems.
Tom A.
Séjour de 5 nuits en avril 2023
