2/10 Horrible
Peter J.
29 déc. 2023
Les points faibles : Propreté, communication, exactitude de l’annonce
Moldy beds, broken appliances, unclean
This condo was disgusting. We moved to a different condo after 3 days of dealing with Grand Welcome (the management company).
The room our two young children stayed in smelled strongly of mold. The blankets and pillows were moldy, and the box spring mattresses on all three beds in the place had mold stains all over them. These had been conveniently covered by form-fitting, spotless bed skirts. By the end of our 3 days in this place all four of us had irritation coughs.
The property had a scheduled pesticide spray during the middle of our stay. They suggested we just leave the property for a couple hours that day rather than giving us the option to cancel the spraying. We had to work to get them to cancel it.
One of the towels on the rack when we arrived was wet (not damp) and smelled strongly of mold.
The microwave and dishwasher were both broken.
Many of the light and fan switches didn't work properly.
The blinds in all the rooms were broken: missing slats, severed pull cords, and all were dingy and stained.
There was a strong mold smell under then kitchen sink cabinet that transferred to the garbage bags and other items in the vicinity.
The shower in the master bathroom was dirty, with the drain plug broken, and mold creeping up the grout in the tiles and up the shower curtain.
There was NO cell signal in the unit.
Grand Welcome was reticent to provide any meaningful refund for our negative experience. Vrbo was unhelpful in this, too.
Peter J.
Séjour de 3 nuits en décembre 2023
