4/10 Médiocre
Julie R.
24 mai 2024
Les points forts : Arrivée
Les points faibles : Communication, emplacement, exactitude de l’annonce
Very Disappointing but I'm glad they updated their pics now!!!
We were so disappointed in this property, we booked it because of the fenced in back yard, so we wouldnt have to walk our dog and the backyard was completely unusable! There was garbage everywhere, the grass hadnt been mowed all season ( this was end of May), construction materials laying around, the 2 chairs were disgustingly dirty...but the kicker was this deck/pool area which was not disclosed in the description or the pics and had no gate, so no way we could let our dog out, because she could drown in the pool!! (Which was filled with leaves and bugs)Not that I would anyway because the yard was just horrible. It looked nothing like the photos. We tried to get a refund so we could go to a hotel and of course the owners denied that, they didnt even offer any money back at all. Their resolution was to send someone to weed eat the next day, which did not solve the main problem of the garbage, wood planks laying everywhere and no way to close the pool area off. I was told by the owners that I could "just walk my dog".... well duh... but I spent the extra money for this house so I wouldnt have to!!! I've been renting through VRBO for years and have never had a problem, but probably wont ever again... but if you do, I suggest asking the owners if the photos are current..so lesson learned!! It looks like from the newly added photos they have cleaned it up and at least are now showing the pool area, so Im glad to see that, but that all should have been done before we complained!
Julie R.
Séjour de 2 nuits en mai 2024