6/10 Satisfaisant
Margaret B.
7 oct. 2023
Les points forts : Emplacement
Les points faibles : Communication
A Bit Disappointing
The location was great, with easy access via I-94 and about 10 minutes from downtown Stillwater. The neighborhood was quiet and the view from the deck was lovely, looking down onto the St. Croix River and across to Hudson. There were some unfortunate negatives with communication with the property manager and with the cleanliness and safety of the house. A few days before our stay the property manager reached out to me about needing to spray for box elder bugs the afternoon we were arriving and asking if that would be okay with me. I sent a message back to her asking for clarification and also asking about the VRBO address. When I tried to get directions from the VRBO listing it said the address wasn't listed. I also tried calling the manager twice on the day we were arriving, but she never replied. She was there to meet us when we arrived, but seemed to hurry through her tour of the house. The kitchen, especially the refrigerator had not been well cleaned. The rugs in the bathrooms did not look laundered. There wasn't a handrail down the stairs to the lower level, which seems very unsafe, for families with children and for older adults.
Margaret B.
Séjour de 3 nuits en septembre 2023
