6/10 Satisfaisant
Michael S.
17 avr. 2023
Les points forts : Emplacement
Les points faibles : Communication
Small things
The two full-size beds do not fit two people each, the ice/water machine looks unsanitary and corroded (needs to be replaced), cleaning staff needs to give better attention to detail cleaning under furniture, as well as around, tub drain needs attention as it was difficult to operate, and did not hold water until after 30 minutes of struggling with it, Jacuzzi jets in tub are non-operational, and are there for staging, which was a disappointment, and most importantly, that front door lock was an odyssey! Who still does keys today?! We Definitely suggest moving to a keypad for easier accessibility for large families.
However, overall we had everything we needed, and the location was great. This place truly was an example of how the little things can really affect a stay. The condo was very big. The furniture was comfortable and it matched the pictures to a T. There was this lingering musty odor that not even the oil diffusers could rectify. We had to buy candles and air out the unit. When units such as these are competing against hotels, I really think that they should try to check all the boxes. Especially considering there’s no staff available to assist the guests, attention to detail regarding odors and cleanliness should always be a main focus.
While I am pointing out these fine details, do note that overall, we did have a very lovely time here, and are grateful for what the place was able to offer us during our stay.
In conclusion, Would not book this particular unit again. Tyflms
Michael S.
Séjour de 3 nuits en avril 2023
