2/10 Horrible
Fred R.
22 mars 2024
Les points forts : Emplacement
Les points faibles : Propreté, arrivée, communication et exactitude de l’annonce
Emerald Skye
The biggest and most important thing to mention is the smell. The condo had a mildew and urine smell. This smell was very overwhelming and woke my family up in the middle of the night with coughing fits. Their breathing was such concern we couldn't sleep in the bedroom as that was the worst. I reached out to the property manager and still 6 days later never heard back.. I was extremely worried about my 5 year old son who has respiratory problems. There was construction right above our condo that woke us up every morning. We were never notified that there was any construction that would be going on. All of our other condos we have stayed at in the past have notified us of this. In addition, our parking pass was hard to obtain and we had to follow/check up on this a few times before it was able to be obtained. Anytime we had a question or concern for Vacasa the property management group nobody would get back to us. It's clear there are a lot of concerns that need to be looked into. Our trip was very stressful and not what we had in mind what so ever. On a positive note the beach was gorgeous and the pool was warm. I would hate for anyone to have to experience what we did so I will look into contacting the health department.
Fred R.
Séjour de 7 nuits en mars 2024