4/10 Médiocre
Amy R.
16 avr. 2024
Les points forts : Propreté
Les points faibles : Emplacement et exactitude de l’annonce
disappointing to say the least.
Recently my daughter and I spent a couple of days in Denver on a college visit. Soon after we checked in I noticed that the plastic toilet seat in the unit had a crack right through one side of it. My daughter and I were actually giggling about the weight limit of toilet seats and I even told her in seriousness to her careful if she sat bc it could pinch skin. My daughter and I are both on the small side and would not / could not have broken it. We were two people who basically only spent time in the unit late in the evening after campus tours and visiting my niece in Boulder. We certainly didn’t have any sort of crazy party or anything and did not break that toilet seat. When the owner messaged me about it and said I would be charged I immediately replied and got no response. I followed up the next day and still no response. Given that I thought possibly she realized she made a mistake and was able to confirm that we didn’t break it so didn’t charge us. However, I got our credit card bill today, and sure enough, she charged us. I have tried repeatedly to connect with her and it seems as if she has decided to ghost us. I literally never leave negative reviews for anything and I know its really only $50, but this really has me frustrated and leery of using another VRBO since it seems that one can so easily one can be taken advantage of
Amy R.
Séjour de 3 nuits en mars 2024