8/10 Bien
Marianne K.
21 févr. 2024
Les points forts : Propreté, arrivée, communication et exactitude de l’annonce
Great Home with Everything You Need
Overall my family of 5 and a couple friend of ours had a great time at this home! We opted to heat the pool and hot tub and it was well worth it. The kids had enough space to spread out. There was some items that came up when we initially got there like a fuseball table that was broken and a toilet that didn’t flush and the property manager was there immediately after being contacted. The house was clean and enough towels for everyone.
The one thing that was disappointing was going to the main clubhouse. We had gone to SolTerra previously and had a code to enter the main pool area which was great! This time when we got there, security was in place and they were so strict. We couldn’t even bring a juice box for the kids now. It really took away from relaxing and made it apparent they only were interested in our money. We paid extra to use the clubhouse but weren’t really able to enjoy it. The chairs were now only available in certain areas and in the past there was much more available and you could put the chairs in the sun. Nope, we couldn’t even move them to do that. Cabanas now had to be rented which were free previously. We tried to go again on a Friday and it was so busy and there wasn’t enough chairs for anyone that came. We ended up leaving and going back to the privacy of the house and the pool and hot tub which was a much more relaxing vibe. Overall great house and location.
Marianne K.
Séjour de 5 nuits en février 2024