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8/10 Bien
Christi S.
16 avr. 2024
VRBO should be VRBO, not Vacasa!!
Location, location, location!!
This home is in just the right place. It was close to everything.
Please note:
We didn't have wifi the ENTIRE time of our stay. It would have been an easy fix. Trouble shoot with me and turn the bridge connection on/off. It would have been nice when home in the evenings to allow the kids on electronics while I worked briefly. Missed a Zoom call. When we went out and I had internet connectivity, that is when I was able to complete a few work related issues. Not cool!! Prefer to enjoy our family outing.
A refund was offered. But not equivalent to not having the internet connectivity advertised.
The disconnect was working through Vacasa to resolve the issue vice the owner. VRBO is called VRBO for a reason. If I/you EVER see Vacasa as the booking agent STAY CLEAR!! It appears Vacasa has a history of this, check their reviews. One was the week before.
They apologize, but really can care less. They push everything off on their "local team". Who apparently was very busy on Spring Break. No kidding, so am I!!
If you call them, the hold time is ridiculously slow. Same with the text communication. All of a sudden it stops. They do not get back to you as promised.
Bottomline, I'm not a fan of VACASA!!!
Christi S.
Séjour de 4 nuits en avril 2024