King Street Cottage, in the centre of Inverness

2,0

Équipements populaires

Cuisine

Wi-Fi gratuit

Lave-linge

Sèche-linge

Espace extérieur

I rented this quaint property in Inverness for four nights. It would have been great, BUT we had a major issue and the m...

Kara N.

oct. 14, 2022

Chambres et lits

1 chambre (2 personnes)

Chambre 1

1 très grand lit

1 salle de bain

Salle de bain 1

Toilettes · Douche uniquement

Espaces

Cuisine

Coin salle à manger séparé

Jardin

Cuisine

Lave-linge

Animaux de compagnie acceptés

Wi-Fi gratuit

Foire aux questions

Les animaux domestiques sont-ils admis dans l'hébergement King Street Cottage, in the centre of Inverness ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

Quelle est l'heure d'arrivée à l'hébergement King Street Cottage, in the centre of Inverness ?

Les arrivées sont prévues à partir de 15 h 00.

Quelle est l'heure de départ de l'hébergement King Street Cottage, in the centre of Inverness ?

Le départ a lieu à 11 h 00.

Où se situe l'hébergement King Street Cottage, in the centre of Inverness ?

Dans le quartier de Centre-ville d'Inverness, ce cottage se trouve à moins de 15 minutes de marche de Cathédrale d'Inverness et Château d'Inverness.Centre d'informations des touristes VisitScotland Inverness iCentre et Marché couvert Victorian Market se trouvent également à moins de 10 minutes. INVERNESS (Gare) est à 10 minutes à pied.

2,0

Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.

2,0/10

Propreté

6,0/10

Arrivée

2,0/10

Communication

6,0/10

Emplacement

6,0/10

Exactitude de l’annonce

2/10 Horrible

Kara N., Charlotte, North Carolina

14 oct. 2022

Les points faibles : Propreté et communication

Sewage in the House/Manager Not Responsive

I rented this quaint property in Inverness for four nights. It would have been great, BUT we had a major issue and the management company Hello Guest has been unhelpful. We arrived on the first night and the place smelled funny and the drains were slow. The next day, we took a shower and the toilet overflowed on the floor and sewage came up through the drain. This is not inly disgusting but a health and safety issue. We contacted the manager and at first they were responsive, but couldn't find anyone to help. They offered no solution so we had to find a hotel. It was a busy weekend so the only one we could find was twice as much a night and required a two night minimum. They said they fixed it and we went back, while it was working the bathroom was nasty with toilet paper stuck to the floor. They initially offered a one night refund (I asked for two since I had to book a new place) but now not only have they not refunded me, they have not refunded my security deposit and have quit responding. Do not trust this property or Hello Guest!

Séjour de 4 nuits en octobre 2022

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