Cet avis provient dâun site partenaire de confiance et nâa pas Ă©tĂ© vĂ©rifiĂ©.
4/10 MĂ©diocre
Jaimie R.
28 juin 2025
Casa Atlantic
We stayed at Casa Atlantic from mid-April to Mid-May 2025. The location was great, but we had several issues. Below are the pros and cons.
Pros: The house itself had comfortable furniture and the bed in master was extremely comfortable.
Negatives: Roaches galore! We contacted Vacasa immediately and they provided bug spray, but way more help was needed. One of our guests actually had a roach start crawling on her while sitting on the couch. We contacted Vacasa again and they sent out Orkin pest control who told us that they had treated the house 2 weeks prior for the first time, so this evidently was a known issue. Orkin had to come back the following week to spray again. We asked Vacasa to have someone deep clean the kitchen, but they never responded to multiple requests. We could not use dishes from the cabinets and had to handwash and clean everything prior to use. Even the dishwasher had roaches coming out it after running it.
Outside: The outside could have been great, but again, bugs galore! And not just the expected bugs (like noseeums or mosquitos), but what we think were chiggers. We had three guests (at different times) had over 40-60 bites on their legs and torso from sitting on the deck with their feet in the pool. We think the chiggers are under the deck. My husband went to Ace for outdoor spray and sprayed multiple times, but it didnât help.
Now, Iâm a Florida girl and realize that bugs are just part of nature, but this was in an entire other level. The roaches were the small German cockroaches. We almost left and went home, but knew we couldnât get a refund. The saving grace was that the roaches were contained mostly to the kitchen area. No roaches were upstairs or else we absolutely would have left.
Also, there was not any tupperware in the house. We didnât cook often because of the roaches, but did use the grill and had no way to adequately store our food. We did ask Vacasa to provide some, but they never did.
The master tub had an oil and black substance coming out of the pipes when I attempted to use it. Vacasa did have a plumber come the next day and fix the issue after contacting them and sending pics and videos.
Overall, it was a very poor experience, especially considering the amount we paid to rent the house for the month. I absolutely would not stay here again.
