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Étapes de la plage ~ Balcon et grill privé ~ Près des superbes attractions de la région!

Galerie photos de l’hébergement Étapes de la plage ~ Balcon et grill privé ~ Près des superbes attractions de la région!

Extérieur
Enceinte de l’hébergement
Coin séjour
Coin séjour
Coin séjour

Avis voyageurs

8,4 sur 10
Très bien

Points forts

  • Aucune surprise
    Bien noté pour la précision de l’annonce, les voyageurs disent qu’il est exactement comme sur la description.
  • Découvrez des lieux d’intérêt à proximité
    À proximité : Plages de Pensacola Beach
3 chambres2 salles de bain8 personnes

Équipements populaires

  • Parking sur place
  • Cuisine
  • Lave-linge
  • Climatisation
  • Barbecue
  • Balcon

Découvrir la zone

Afficher la carte
Pensacola Beach, FL
  • Place, Plages de Pensacola Beach
    ‪2 min à pied‬
  • Place, Santa Rosa Sound
    ‪2 min à pied‬
  • Place, Plage d'Opal Beach
    ‪3 min à pied‬
  • Airport, Pensacola, FL (PNS-Aéroport international de Pensacola)
    ‪32 min en voiture‬

Chambres et lits

3 chambres (8 personnes)

Chambre 1

1 grand lit

Chambre 2

1 grand lit

Chambre 3

2 lits 1 place

Chambre 4

1 canapé-lit (double)

2 salles de bain

Salle de bain 1

Salle de bain 2

Espaces

Cuisine
Balcon
Lock

Protégez vos paiements : réservez toujours sur Abritel.

N’acceptez jamais les demandes suspectes et utilisez toujours les moyens de réservation offerts sur notre site ou notre appli. Si une personne vous demande de réserver ou de payer directement auprès d’elle avant que vous effectuiez votre réservation sur Abritel, veuillez ne pas lui répondre et nous le signaler.
En savoir plus

À propos de cet hébergement

Étapes de la plage ~ Balcon et grill privé ~ Près des superbes attractions de la région!

Passez vos prochaines vacances dans Pelican's Perch, une jolie maison de vacances à quelques minutes de la plage! Cette maison dispose de trois chambres et de deux salles de bains. Elle peut accueillir jusqu'à huit personnes. La cuisine est entièrement équipée et est meublée dans un beau bois de chêne. Les équipements supplémentaires comprennent un wifi gratuit, un barbecue à gaz privé et une laveuse et une sécheuse dans votre hébergement. Invitez vos amis et votre famille à profiter d'une expérience douce du Sud le long des plages du nord-ouest de la Floride à Pelican's Perch à Pensacola.

Ajoutez des dates pour connaître les prix

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  • Wi-Fi gratuit
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Règlement intérieur

Arrivée après 16 h 00
Âge minimum pour la location : 25 ans
Départ avant 09 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
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Événements

Événements non autorisés
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Animaux domestiques

Animaux de compagnie non autorisés
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Fumeurs/non-fumeurs

Hébergement non-fumeurs

Informations importantes

À savoir absolument

Hébergement n° 991567vb
Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur

À propos du quartier

Pensacola Beach

cette maison de vacances vous donne rendez-vous à Pensacola Beach près de la plage, dans le quartier Toilla Segunda. Si les fanas de shopping adoreront l'emblématique Pensacola Beach Boardwalk, tous les voyageurs tomberont amoureux de la beauté naturelle qui s'offre à leurs yeux aux célèbres Plages de Pensacola Beach et Plage d'Opal Beach. Envie de passer la soirée à l'extérieur ? Les sympathiques The Sabine Sandbar et Handlebar vous attendent. Amateur de sport nautique ? La région a de quoi vous donner le sourire, que vous aimiez le jet-ski, le snorkeling ou le parachutisme ascensionnel.
Afficher plus de locations saisonnières à Pensacola BeachS’ouvre dans une nouvelle fenêtre
Carte
Pensacola Beach, FL

À proximité

  • Plages de Pensacola Beach - 2 min à pied - 0.2 km
  • Santa Rosa Sound - 2 min à pied - 0.2 km
  • Plage d'Opal Beach - 3 min à pied - 0.3 km
  • Pensacola Beach Boardwalk - 5 min en voiture - 3.5 km
  • Casino Beach - 6 min en voiture - 4.2 km

Comment se déplacer

  • Gare de Pensacola - 25 min en voiture
  • Aéroport international de Pensacola (PNS) - 28 min en voiture

Restaurants

  • ‪Crabs We Got 'em! - ‬5 min en voiture
  • ‪Flounder's Chowder House - ‬4 min en voiture
  • ‪Circle K - ‬5 min en voiture
  • ‪Hilton Pensacola Beach - ‬4 min en voiture
  • ‪The Dock - ‬5 min en voiture

Foire aux questions

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

Combien coûte un séjour dans l’hébergement Étapes de la plage ~ Balcon et grill privé ~ Près des superbes attractions de la région! ?

À partir du 27 juin 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement Étapes de la plage ~ Balcon et grill privé ~ Près des superbes attractions de la région! le 29 juin 2026 commencent à 269 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.

À combien s’élèvent les frais de parking ?

Un parking est disponible sur place.

Quelle est l'heure d'arrivée à l'hébergement Étapes de la plage ~ Balcon et grill privé ~ Près des superbes attractions de la région! ?

Les arrivées sont prévues à partir de 16 h 00.

Quelle est l'heure de départ de l'hébergement Étapes de la plage ~ Balcon et grill privé ~ Près des superbes attractions de la région! ?

Le départ a lieu à 09 h 00.

Où se situe l'hébergement ?

Dans le quartier de Toilla Segunda, cette maison de vacances se trouve à moins de 5 minutes de marche de Plages de Pensacola Beach et Plage d'Opal Beach.Santa Rosa Sound et Pensacola Beach Boardwalk se trouvent également à moins de 5 km de distance.

Avis

8,4

Très bien

Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 13 avis sur 25.
Note des voyageurs de 8 (Bien), d’après 6 avis sur 25.
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 25.
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 25.
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 25.

8,8/10

Propreté

9,4/10

Arrivée

8,6/10

Communication

9,6/10

Emplacement

8,8/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 Excellent

Jeremy G.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Pensacola was awesome. We enjoyed our stay here.
Séjour de 6 nuits en avril 2026
Réponse de VrboOwner le 30 avr. 2026
Thank you for sharing your experience and kind words. We’re glad you enjoyed your stay and hope to welcome you back on your next visit to Pensacola.
Avis vérifié

10/10 Excellent

Jerzy S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Family vacation

Great location, very close to the beach. Very large living-dining area, great for family time, after beach play.
Séjour de 4 nuits en octobre 2020
Réponse de VrboOwner le 31 oct. 2020
Hello Jerzy, Thank you for your review and feedback. We are glad to hear you had a great experience. We hope that you come back next year for another memorable vacation! Kindest Regards, Your Southern Team
Avis vérifié

10/10 Excellent

irina k.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

great location

The property is located in a peaceful neighborhood among private houses, it is great to walk, the sun-floor gives a peek into the Bay.
Séjour de 4 nuits en mars 2023
Réponse de VrboOwner le 15 juin 2023
Hello Irina, Thank you for your review and feedback. We are glad to hear you had a great experience. We hope that you come back next year for another memorable vacation! Kindest Regards, Your Southern Team
Avis vérifié

10/10 Excellent

Dennis H.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Easter Weekend

Perfect location for a beautiful extended weekend. Very short walk to beach and well stocked.
Séjour de 3 nuits en avril 2022
Réponse de VrboOwner le 24 mai 2022
Hello Dennis, Thank you for your review and feedback. We are glad to hear you had a great experience. We hope that you come back next year for another memorable vacation! Kindest Regards, Your Southern Team
Avis vérifié

10/10 Excellent

Mindi H.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Our stay was great!

Our stay was great! Perfect location to the beach in a nice quiet neighborhood. House was clean and had the bare minimals to make it comfortable. My only complaint is the early check out time.
Séjour de 6 nuits en juin 2020
Réponse de VrboOwner le 10 août 2020
Thank you for your review Mindi! We are so happy to hear you had a great stay. We appreciate your feedback and would love to have you join us again soon. Best, Southern Team
Avis vérifié

10/10 Excellent

Steven K.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Nice

The house was nice. Beds were hard but a nice place. Roomy
Séjour de 4 nuits en juin 2023
Réponse de VrboOwner le 2 juil. 2023
Hello Steven, Thank you for your review and feedback. We are glad to hear you had a great experience. We hope that you come back next year for another memorable vacation! Kindest Regards, Your Southern Team
Avis vérifié

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Arrivée et communication
Les points faibles : Propreté, emplacement, exactitude de l’annonce

Would recommend

The inside of the house was very clean and very nice. Up dated and very open.. the only issue we had was the location it was not as close to the beach as we were under the impression it should have been.. also the grill had ran out of gas after one use and the garbage disposal stopped working.. over all we enjoyed our stay and would stay again
Séjour de 7 nuits en septembre 2019
Réponse de VrboOwner le 30 mars 2020
Thank you for this review. We loved hearing that you enjoyed your vacation and that it worked so well for your group. We appreciate this feedback and would have been happy to take care of these concerns during your vacation. We have given this information to the property manager and everything will be addressed as needed. We would love to see you again next time! Kind Regards, Your Southern Team
Avis vérifié

8/10 Bien

Steven C.

Les points forts : Propreté, communication, emplacement et exactitude de l’annonce

Week stay

Property was clean and met our expectations. Had trouble with the door code on the first night and had to call for a temporary code. Someone came by the next day to fix it which was great.
Séjour de 6 nuits en mars 2024
Avis vérifié

8/10 Bien

Andrew W.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Overall, was a good place. Liked the location and the layout of the house.We were disappointed that the dryer didn't work, we even called the number and were told someone would call us back and let us know when they would be there to fix it but we never got a call. Also, there were no statndard pillows, it was frustrating to have king pillows on a smaller bed when they did not fit. They hung off the sides of the bed or hit the other person.
Séjour de 4 nuits en juin 2025
Avis vérifié

10/10 Excellent

Samantha G.

Fantastic!

Our stay at Pelican Perch was perfect, the House was just as shown on pictures, we were a party of 6, there was plenty of room, the decks and porches were great to enjoy the outdoors, the BBQ pit was stored in the garage, the property management quickly responded to request and came by and got the bbq pit for us, even had a ‘clicker’ to allow quick light of the pit, prior to arrival, text communication allowed for quick answers for all questions regarding the property which helped tremendously in planning for our visit, I especially appreciated the key code for the front door which allow all in our party to enter the home without needing to keep track of keys!! The beach was only a short walk on the boardwalk, only wish we could have stayed longer🏝
Séjour de 3 nuits en avril 2018
Réponse de VrboOwner le 30 mars 2020
Samantha- Thank you so much for the positive review. We are delighted to hear that your stay was so enjoyable and that our staff was quick to respond to questions. And it is always the case that times passes too quickly at the beach! Please come back and visit again soon. Kind regards, The Southern Team
Avis vérifié

4/10 Médiocre

yulia k.

Nice property poorly maintained

Stayed over weekend in June 2018 with family. The beach experience was excellent, can't say same about the house. Although it is somewhat close to the beach (2 blocks), has convenient floor plan, responsive management, and all great features for comfortable stay, the overall quality of the property is lower than expected from vacation rentals in this area. Outdated furniture and appliances, worn out (and not so fresh) linens in bedrooms, couple of dysfunctional electric outlets, very uncomfortable mattresses, layer of dust on surfaces in living room (very noticeable with crawling/trying to stand up baby), trash from previous tenants was sitting in front of the house for our whole stay. The place needs interior/exterior updating, and most importantly, good scrub. Would not recommend this property to tidy families.
Séjour de 3 nuits en juin 2018
Réponse de VrboOwner le 30 mars 2020
Thank You Kovalenko Family for you review on your recent stay, I truly value your feedback. I am terribly sorry to hear that this stay was not perfect for you! I will address with our cleaning staff and ensure that this does not happen any further. I want to assure you that change linens after every clean. I will be walking the property and will ensure all updates are made as necessary. Kind Regards,
Avis archivé

8/10 Bien

Jonathan P.

Great single family get-away!

We really like Pensacola Beach in October and this trip was no exception. We didn't actually book the house until the Saturday before we were to leave. This house is attractively priced and provides a great home base. It's not super fancy, but I wouldn't expect that for the rate we paid. The kitchen was fairly well equipped, and everything was in working order. The rental agency was very responsive when I sent an email about the wifi not working. They called the next morning and submitted a work order to get it worked out. They also kept us well informed of the public announcements as Hurricane Nate was heading towards the gulf coast. We elected to evacuate the beach for the night, but we were back the next morning and everything was in great shape to continue the vacation. All in all I would definitely stay at this house again. It has everything you need for a week-long beach trip!
Séjour de 7 nuits en octobre 2017
Réponse de VrboOwner le 30 mars 2020
Good evening Payne party! Thank you for your feedback, as we are always happy to hear from our guests. Overall, it sounds like you had an amazing trip! We are happy to be apart of your vacation and look forward to your return with us on the coast!
Avis vérifié

10/10 Excellent

Jay A.

Les points forts : Propreté, arrivée, emplacement et exactitude de l’annonce

Just what our family needed for a Fall Break Beach Trip

Our family of six had a great stay at Pelican's Perch. We need functional more than we need fancy, and this house worked very well for us. I would definitely stay here again. The upper deck has great views, and the beach is just a quick walk away, close enough that we easily went back and forth several times a day. The beds and rooms worked well for our party size - there was enough sleeping space, kitchen seating, and TV seating for everyone. The Wi-Fi worked well for all of our needs. We especially liked the outdoor shower with stairs straight up to a door into the bathroom - it was great not to track sand all through the house! In contrast to some of the other reviews, we found the property to be very clean. Be aware that the kitchen is sparsely furnished - for example, there was only one large glass measuring cup and no measuring spoons, there were no kitchen spatulas just grill spatulas, no bowl big enough for popcorn, only one cookie sheet, etc. If you tend to do a lot of cooking, you may need to bring your own gear. The main TV isn't smart, so if you desire to stream anything, you'll need to bring your own device. Some reviewers have commented about a grill - we did not find a grill on site. I know that the management company said in a previous review response that it's located in the garage, but the garage was locked and off limits to us. Overall, we'd definitely come back to this house for this same size group.
Séjour de 4 nuits en octobre 2020
Réponse de VrboOwner le 24 oct. 2020
Hello Jay, thank you kindly for taking the time to review your stay with us. We are very pleased to hear you enjoyed our property and would look forward to coming back. We have notified our management team to have a quality inspection done in the kitchen area to be certain our guest have all of the utensils needed to cook comfortably in the kitchen. We would love to host you again on your family's next trip to the Gulf Coast! Kindest Regards, Your Southern Team
Avis vérifié

6/10 Satisfaisant

Tori R.

Les points forts : Emplacement et exactitude de l’annonce
Les points faibles : Communication

Good for the money

Our overall experience is nothing to really complain about but also nothing to really be excited about. Upon arrival our code didn’t work to get into the rental. I called the property number and they tried to help over the phone but the lock still would not be fixed. My daughter happened to be looking around and realized the back door was completely unlocked. So that’s how we got in. I asked the person on the phone how we were supposed to leave the property to enjoy our vacation without being able to lock our belongings and valuables up in the house. They said they would be putting in a work order and someone would be by to fix it. That was on Wednesday. We checked out on Sunday and no one ever showed up. So every day we locked things in our vehicle if we were to go away from the house. It wasn’t the cleanest place. We used the stove and the exhaust screen was so caked up with grease that it was dripping down onto the stove. The dishes in the cabinets had food stuck on them.
Séjour de 4 nuits en mars 2022
Réponse de VrboOwner le 10 nov. 2022
Thank you for your feedback and bringing these issues to our attention. We here at Southern pride ourselves in providing quality guest services and products to our guest. Our 24 hours Guest Service Team is always available to assist with any issues. We would like to ask in the future, to please let us know if any issues come up so we can quickly address them and get your stay with us back on track. We look forward to hosting you again here on the Gulf Coast. – Your Southern Team.
Avis vérifié

8/10 Bien

Donna T.

Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce

Family Vacation

The house was in the perfect location for our family vacation. The beach was close and our family enjoyed it daily. The beach chairs available were in poor condition so bring some with you. There was a nice canopy to bring to the beach and a little cart to haul beach items. The kitchen was well stocked with dishes, cups, glasses, and utensils. The bathrooms were stocked with plenty of towels which was very nice. If you like pizza bring your own pizza pan and cutter 😊. We really enjoyed the upper deck!! All and all a very nice place and we would come back again!!
Séjour de 7 nuits en octobre 2021
Réponse de VrboOwner le 29 oct. 2021
Hello Donna, Thank you for the review. We will pass along your feedback to our team. We would love the opportunity to host you again on your next Gulf Coast trip. Sunny Regards, Your Southern Team
Avis vérifié

8/10 Bien

Deidre F.

Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce

8th Annual Emerald Coast Family Vacation (2021)

The location of the home made this an awesome find for our family’s stay for our annual trip to Pensacola Beach! We had just a short 200 yards to the waters edge of the beautiful white sandy beaches of paradise and just a short 3 minute drive or 20 minute walk to the Pensacola pier and Casino Beach (The Beachball Water Tower). Plenty of space and storage for a family of 8. The mattresses on all four beds (2 queen, 2 twin) in the bedrooms were FIRM and not very comfortable at all and could definitely stand to be updated sooner rather than later. Our first night at the house my oldest son, his fiancé, and 2 year old daughter were headed to bed and upon turning down the bed found that one of the pillowcases had blood stains that were very noticeable and the bed linens for the bed did not seem to be cleaned or changed prior to our check in. The bed in the master also had a fairly large stain as well. There was a “spare TV” in the walk in closet in the master bedroom which my husband and I attempted to use one night during our stay at which time we found there was no remote or cable provided for the TV so it was left in the closet useless. Master In-Suite toilet had urine puddle and dried stains on bottom of commode, floor between shower and commode and had to be cleaned as well. My middle son and teenage brother shared the sleeper sofa in the living room. Linens on sleeper sofa were sand filled and dirty with footprints sand and dirt and had to also be washed prior to first nights sleep. After the stains, the commode, and all of the linens were found to be questionable for cleanliness I personally deep cleaned the entire home and vacuumed the sofas the next day while my family enjoyed the beach. A good look into the cleaning crew may be needed here but other than that our stay was fantastic and our family had one of the best trips yet. We booked a fishing charter for all the guys for one day of our trip (using the “Southern Perks” offers) that was cancelled less than 12 hours from departure due to being “double booked” and was made wait for a refund for over one week. Thankfully through that storm came beautiful sunshine in the way of Captain David of Mossy Tails Charters, LLC who saved the day and took my guys on the best trip ever! Definitely would stay again if we were down and the home was available as it was reasonably priced and conveniently located but will make sure all excursions and ventures are booked privately and guaranteed.
Séjour de 9 nuits en juin 2021
Réponse de VrboOwner le 13 août 2021
Hello Deidre, Thank you for taking the time to review your stay. We do apologize about the linens on sleeper sofa and the cleanliness issues in the bathroom. We would have loved the opportunity to rectify these issues for you, had we been made aware. We appreciate your patience with our local vendors. We are delighted to hear you found a vendor that was able to show you a memorable time out on the water. We would love the opportunity to host you and your family again! Sunny Regards, Your Southern Team
Avis vérifié

10/10 Excellent

Paul C.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Amazing house and location

We had a fantastic time during our stay. The house was perfect and clean and everything was just as advertised online. The house looks even better in person than in the pics. 1 minute walk to the beach and the house is perfect for a big family or two couples with kids.
Séjour de 3 nuits en mai 2021
Réponse de VrboOwner le 25 juin 2021
Thank you for reviewing your stay, we are thrilled to hear how much you enjoyed your stay. We hope to host you again soon! Kind Regards, -Your Southern Team
Avis vérifié

8/10 Bien

Joseph D.

Les points forts : Propreté, arrivée, emplacement et exactitude de l’annonce
Les points faibles : Communication

Almost Perfect

Had a wonderful time and deserving of 5 stars if not for two small issues. #1- Management showed up unannounced on Sunday morning. They just wanted to change a wall receptacle (plug), but a simple call beforehand would have meant the world. Tacky and unprofessional to say the least. #2 The automatic lock on the back door of garage did not work as instructed at times. We eventually got in, but this gave us trouble throughout the stay. Would recommend to anyone as long as issues are cleared up. 4 Stars!!
Séjour de 4 nuits en avril 2021
Réponse de VrboOwner le 22 juin 2021
Thank You for reviewing your recent stay. We hope to host you again soon! Kind Regards, -Your Southern Team
Avis vérifié

6/10 Satisfaisant

Natalia V.

Les points forts : Propreté, arrivée, communication et emplacement

Great location and nice property but no supplies

The house is nice and the location is great, within walking distance to the beach. However, this is not your typical vrbo with fully stocked kitchen and bathrooms. You will beed to bring everything, from dish soap and toilet paper to clothes detergent. The property only gives you the bare essentials for the first day (literally, only one roll of toilet paper and one dishwasher tablet). This is included in the description but you need to scroll down to see it. I am used to places that come with enough of the essentials so it was disappointing to see how limited this place was.
Réponse de VrboOwner le 10 mai 2021
Thank you for reviewing your stay, we hope to host you again soon! Kind Regards, -Your Southern Team
Avis vérifié

10/10 Excellent

James C.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great Vibes

Beautiful location, was a little colder than we expected outside but the house was cozy!
Séjour de 1 nuit en mars 2021
Réponse de VrboOwner le 12 avr. 2021
Thank you for your feedback, it is truly valuable for our successes. We hope to have you back along the Gulf Coast soon! Kind Regards, -Your Southern Team
Avis vérifié

6/10 Satisfaisant

Diana P.

Les points forts : Arrivée et emplacement
Les points faibles : Communication

No bbq on property & kitchen sink leaking.

Soon as I arrived I called to notify them kitchen sink was leaking and there was no gas grill on property as they had listed. Second day I called again and their response was ticket was submitted soon as the property manager responds we’ll have an answer. By the third day we went and bought a grill never heard back from the property about the leak or gas grill.
Séjour de 4 nuits en août 2020
Réponse de VrboOwner le 26 août 2020
Hello Diana, thank you for your review and feedback. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. We can assure you the gas grill is located in the garage, and the leaky kitchen sink has been fixed. We apologize these items affected your stay. We appreciate your patience during this busy time for us. We hope you decide to stay with us next year so we can show you the true definition of a 5-star stay. Thank you for being our guest! Kindest Regards, Your Southern Team
Avis vérifié

10/10 Excellent

Douglas B.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

We had a great time. Thanks for allowing us to make some family memories in Pensacola

We had a great time. Thanks for allowing us to make some great family memories in Pensacola.
Réponse de VrboOwner le 30 mars 2020
We love a good family vacation and we are happy to know that you had a great time! Thank you for your review! We hope to see you again next year!
Avis vérifié

10/10 Excellent

Christopher L.

Super great place to stay with family!

Great place to take a family. Close to everything you need. Overall great experience
Séjour de 3 nuits en juin 2018
Réponse de VrboOwner le 30 mars 2020
Hello Christopher! Thank you for your review! We are so glad to hear you enjoyed your stay and that the property had everything you needed to make your vacation great! Come back and see us again soon!
Avis archivé

10/10 Excellent

Martha M.

Ubicacion

Todo muy bien... Esperamos volver el próximo año... Chihuahua Mexico
Séjour de 3 nuits en juillet 2017
Réponse de VrboOwner le 2 nov. 2022
Hi Martha, ¡Muchas gracias por dejarnos esta reseña! ¡Nos encanta que haya tenido una experiencia agradable con nosotros y esperamos que la próxima vez que esté en el área nos brinde la oportunidad de hospedarlo una vez más! Saludos amables, Su equipo del Sur
Avis archivé

2/10 Horrible

Abigail T.

Dirty/Poor customer service

I called to try and get into the house about four hours early offering to pay an early access fee is necessary, they told me to call back in about an hour to check the status of the cleaning crew. I waited and called back, the customer service agent got snippy and said the unit was clean but they were waiting on the inspection and I should call back in an hour to check the status. I called back, mind you I had been in town for two hours at this point waiting, they were VERY rude saying they would call me back after inspection. I drove to the property at this point and waited. They never called me back I waited two more hours while an inspector NEVER SHOWED! Upon entering the house there were dead roaches in the kitchen and the living room, the wifi did not work, hair from the previous guests in the bedroom in the dresser and the floor and to top it all off my kids found dirty underwear in the deck. We called to complain about the cleanliness and the wifi, they said that a manager would get back to us on the cleanliness. THAT NEVER HAPPENED, and the wifi wasn't fixed until the day before we left. I will NEVER rent from this company again.
Réponse de VrboOwner le 30 mars 2020
Hello Abigail, Thank you for providing feedback in regards to your recent stay with us. We want to first sincerely apologize for any inconvenience you experienced during your stay. Southern’s vision is to be the most caring company on the coast and we are sorry to hear you felt your experience when attempting to access the unit early was not ideal. We strive to make the check in process as seamless as possible and we do our very best to allow guest early access into properties when possible but unfortunately being a larger home this unit was not available for early access on this date. We maintain a high standard for our rentals and that starts with the cleanliness of the units. We take any complaints such as these very seriously and your concerns were given to the property conditions team to review as you requested however we show the only issue you requested to be addressed was the internet. We scheduled a technician from the internet provider to come out at their earliest appointment, unfortunately when working with 3rd party companies we can be at the mercy of their schedule and we apologize for any inconvenience that caused. We will be reviewing your concerns with our Guest Services department as well as our Property Conditions Team and appreciate the opportunity to improve on our quality of services. ~ The Southern Team

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