"our happy place" was a lot less happy this recent stay; disappointed
We've been staying at 5C for years now and it seems like our recent stay had several major things that did not meet our expectations: First of all, the unit next door was moving out, taking up most of the hallway and elevators for our move upon check-in. The next TWO days were filled with jack hammering. When we finally spoke to someone in management, they told it was something they could help us with, that they don't always know about what is happening in other units. I would have thought five years of back to back stays would have equated to finding a solution, even relocating us to a different property but there was really no help there. Management kept on saying it was for one day, but we clearly heard it two days, plus ongoing hammering and construction throughout out stay. Not only this but cleanliness was lacking during our latest stay. We found a few LARGE cockroaches on the floor and the pool was less well maintained than it had been in previous stays. There was also additional construction outside of the building as well that added to the noise while we were at the pool. I am seriously second guessing staying with this rental group in the near future.
Weâve been coming to Trillium for years; we come 2x a year, and it only seems to get better with time! 5C is our favorite because thereâs no one above you and the kitchen is very nice. The view is priceless from the extra large balcony, perfect for morning dolphin watching and nightly sunsets over the Gulf. The pool is well maintained and the water is very nicely heated. The location is primo. This is our second home. Weâll be back in April. See you soon!
The previous comments re this property mentioned cleanliness issues and I will admit there was some with us as well, hair in the shower, not clean linens, etc. The unit was not completely unclean. Definitely details that could easily be remedied. We were pleased that there were some beach chairs as we flew to this destination. We purchased umbrellas and beach games and left those behind for future guests. We love the unit as we have stayed at the location previously but different unit. Very close to many walkable eateries, shopping, coffee and entertainment. The management company was very kind. I do wish that there were not keys to keep up with and more codes. It makes it difficult when not all of the party is coming in/up at one time. Overall a very enjoyable stay.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This unit is amazing !I enjoyed sitting out on the balcony the view was amazing and has a breeze.The master bed was very comfy only complaint is the unit was Hot even with ceiling fans on and blinds closed .I did'nt like that the thermostat was locked so the air could'nt be adjusted any lower than 72.
Rating Details:
The property manager was more than helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was our 3rd visit to Trillium and our 10th visit to the St Pete's area. It was nice to be back. We were postponed twice (Covid and construction) in the past 3 years. It was nice to see Madeira had not changed much although we missed the Brown Boxer restaurant.We had booked the unit several years before as we were hosting friends who had previously hosted us. We all were impressed with the location, in particular the view.The first day, we booked our 4 beach chairs and 2 umbrellas with "Joey". We had rented several times in the past from him. I remembered his favorite scotch so he looked after us very well. We were thankful we had our beach chairs as not once could we use the Trillium's pool or lounge chairs. The area was always occupied with kids and parents. We knew the pool area was not large but it was just taken over by other guests.Further, their seemed to be "tension" or an unwelcome attitude by some of the permanent residents. One told us point blank that she did not like our beach chairs and umbrellas taking up space of "their beach". One of our guests is a lawyer and politely explained about the high water mark! She gave us "the look" the rest of the time. Another issue was parking. We had been advised by RR staff that the permanent residents did not want "visitors" using visitor spaces (there were at least 6)! We needed an extra space. We took care of it in our own way but it goes to the first point about not feeling welcome. Maybe it was the time of year (late Easter)? But decide if you are in the vacation business or not!My wife was surprised there was no bed linens or towels changed at the end of the 1st week. The washing machine was small so it took several loads to clean. There was no unit cleaning either. We have rented elsewhere where these services were provided.We noticed the prices for 2023 have increased over 50 % so we will look at other alternatives. But we love Madeira Beach.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The place was awesome. Furnishings and decor just like home. Lots of space. Could use a drawer or shelf for a few spices left for renters to leave for others. Beach towels I understand, maybe the building could rent them somehow? The beach chairs and bags in closet were great!!! Something we didnât have to buy. Family rented 1st floor and saw two other units, 5C by far was the nicest.
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We stayed a week and this condo felt just like home,only better,because of the fabulous view and beach. The condo was spotless and extremely comfortable
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Lovely condo with amazing views.Love the update !!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Condo was wonderful it was within walking distance to many restaurants. The designated parking spaces were great because you never had to worry about getting a spot to park, It was well equipped with everything you needed. The only thing that was missing in the complex is a grill. I will stay there again.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I would not recommend unit 5C. The master bed was horrible, the worst I've ever experienced. The living room couch is uncomfortable. The icemaker was frozen up. There is no place to store your groceries in the kitchen. I recommend 4A and 4C, not 5C in this building. I've stayed at the Trillium for over 30 years and 5C was a disappointment. Location and view are perfect.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Top shelf, everything you needed and more.Well appointed.
This condo is amazing. Perfect layout & perfect location. I give it 4.8 stars out of 5. Like others leaving reviews, the use of keys to get in & out of the beach area, the lobby and the condo is quite cumbersome...especially since every person in our party needs a set of keys. Also, the owners closet is lacking. Would be nice to have some beach towels and a cooler. Other than that, the condo was perfect. We'll definitely visit again!
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was somewhat dirty.
I was very unhappy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The condo was very pretty and beds were comfortable. Toilet in guest bathroom was very hard to flush. Rugs were dirty and all furniture needs a GOOD scrubbing, it smells like feet. One of our keys didn't work to open the condo. The smell and dead fish laying all over the beach was disgusting. It ruined two whole days and of beach time. Where was the tractor and rake to pick the fish up? They should have been taking that beach EVERY DAY. I won't be back as I never want to encounter red tide/dead fish again and I hear it is quite prevalent in this area.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Amazing beach that wasnât crowded, Condo was in a great location and very clean. Will be back
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This property is within a 10 mile radius of all the food and drinks you could want. There was a small beach umbrella, 2 beach chairs and 2 beach loungers provided. There were some cleanliness issues that need to be addressed, however, overall the condo was in good condition. There is only 1 parking place per unit!! The lobby, elevators, and hallways need to be updated to match the level of the condo unit.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We are return customers. Unit was clean and beautiful and you can't beat the view and the covered parking. Nice pool and surrounding area. We will be back!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
All aspects of our rental went very smoothly. It was easy to pick up the keys. The codo was very clean and prepared for our stay. We loved the location. We had a leak in the dishwasher, but the agency sent a repair person the day we called. They were not able to fix the problem during our stay, so we did not have a dishwasher. Not a big issue, but they were very helpful during our stay.
We all enjoyed our stay. Sitting on the balcony felt like you were literally sitting on the waters edge. Great spot for reading and relaxing.
Over the years we've spent many weeks in St. Pete beach, Treasure Island, Indian Rocks Beach and Maderia Beach. The Trillium 5-C was a great find. We will be back and will share our experience with our friends.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This property has such a great view. Shady mornings to relax and enjoy the sights and sounds and what a view of the afternoon sunsets. The unit was fabulous, nicely decorated, and included all the items you have at home.Bring a little food, a few paper items, drinks, and your swimsuit and enjoy.