The cabin was conveniently located and without any overly curvy mountain roads, which is a big plus for us. It was clean and beautiful with tons of entertainment so we spent one night in just enjoying the amenities
My partner and I slept in the Master Suite and woke up with bed bug bites. Orkin was dispatched. Evidence was noted on dust ruffle and bed sheets. We slept in another room for the remainder of the time. Offered We were offered 150 and then 300, we declined. If you decide to stay be sure you check bedding.
We enjoyed the location of the cabin. It was a nice little area of modern houses with a cabin touch to it. Our week went smooth and we had no problems or complaints with anything. Location was great for Gatlinburg which is what we went for.
On 2nd day the key pad for front door quot workinh i called and they came fixed ot but we couldn't get back in house for several hours. Night before we left i went to do laundry the dryer didnt work i called to tell them and they never came we had a suitcase of wet clotes to bring home
Great location between pigeon forge And Gatlinburg. House pool, hot tub and game room were awesome.
Unfortunately the mini- split in the pool was malfunctioning and the pool room was very hot. Unable to be repaired during our stay. The washer and dryer were broken and the part wasnât available for the week . Laundromat was expensive and time consuming. They did provide additional towels.
Very nice house. Great amenities. Outdoor pool area was very nice.
The house was a perfect location for the BBall tournament. We were literally a mile away from Rocky Top Sports World. The house was clean and looked exactly like the pictures. We did have trouble with the dryer but it wasnât a big Neal. I would stay again.
We loved the property. My kids loved the indoor pool and the movie theatre room! The only negative thing is we didn't have check in codes for the door when we got there and it was difficult to get in contact with someone from the Property Management company after hours to get the code for our cabin.
There are 3 levels to this property, so plenty of room to spread out. We used the hot tub, sauna, and pool daily. The pool table and arcade game were also a hit. All of the furnishings and finishes are nice. The location was not far from a McDs and a Dollar General if you need that kind of thing, as well as a grocery store and gas station. Nice property in Laurel Estates!
The house was super clean and looked as advertised, however there were quite a few minor issues. Each room was equipped with a TV, Direct TV box and a DVD player, but most were not functioning. The DVD player in the theatre room and downstairs bedroom were not working. The downstairs TV also could not connect to the internet so no streaming there. The Direct TV box was not working in the master bedroom and one of the upstairs bedroom TVâs had no sound. We called maintenance and they did come same day but couldnât replace any equipment, only switch some things so we could watch movies only in the theatre room and TV only in the master bedroom. The air hockey table would only work by plugging and unplugging since the on/off switch and the score keeping was not working. The kitchen could use more cooking utensils and some of the shelves in the fridge were cracked. Not major things, but disappointing when you pay that amount of money to stay somewhere that the amenities arenât functioning properly. All in all we did enjoy our stay!!
Wonderful, clean, house! This house has everything our family needed. We had 5 kids 13,yo 13yo, 16yo, 17yo, and 19yo. Pool table, air hockey, arcade games, private indoor pool, clubhouse outdoor pool, private hot tub, private sauna were a huge hit. The beds were incredibly comfortable. 4 full bathrooms, 2 half bathrooms. A fully stocked kitchen. Beautiful porch to sit on. Fantastic location and easy to get to downtime Gatlinburg and Pigeon Forge. The only complaint I have is a storm came through on day 1 and lightning hit the tower and no one had WiFi and made cell phones/internet and the movie room unusable for our entire stay! Our family was really looking forward to using the movie theater. That was huge bummer, especially in the evenings when everyone wanted to relax and chill. Mother nature had other plans for us I guess. The part to fix the WiFi wasn't coming in until the day we left. We also were unable to use their new feature of Alexa/concierge bc of the outage. Which would have been very helpful.
The cabin was easy to find and in a great location. It was clean when we arrived. The ceiling fan in the bedroom on the 1st floor rattled when turned on.
This was our first time visiting Gatlinburg and we had a great time! We will definitely be back! The house was great for the kids to swim in the pool and everyone to enjoy the hot tub.
We enjoyed the cabin. Everything was so clean and the kitchen was well stocked with utensils and cookware. The game room, movie theater and pool were really enjoyed by everyone and the hot tube was a bonus. Will definitely be returning!!!!! Great location easy access to city and shopping. Loved it paradise on the mountain
This is our 3rd time staying in Laurel Estates. Itâs been great every time and this one did not disappoint. It was extremely clean. We got to see a bear this time right from our balcony. The only thing that could use improvement would be the dishes in the kitchen. The ones they have are in great condition, but could use more things like a funnel, containers/ bowls with matching lids, etc. That doesnât take away from our experience though, and still give them 5 stars