The house location is wrong it needs fixed on this site, that being said the location was perfect a lot of little shops around and town was a 10 minute drive. Beautiful house with lots of amenities. We didnât use the pool the water was cold, but everything else was perfect. Would definitely book again!
We stayed that the Dive in Cinema, and our family absolutely loved it and enjoyed it. I recommend this place to everyone whoâs looking for a place to stay. Also, we had a minor issue with a door, and maintenance was there within 10 minutes. Great people!
Close to town. The pool was very cold - kids adjusted but we could not. The sauna never got above 95, only one back heater and one leg heater worked. The driveway has significant damages whereby you cannot pull completely in - thankfully our car was not hit. Overall decent stay. Would likely stay again.
Overall, the property was very nice. Very comfortable and great location. The furniture is worn and the downstairs sofa bed was broken. It said the temperature of the pool was 72° but it was colder than that. Mattresses on beds were OK, a little lumpy. Parking was a bit of a hassle with having three vehicles. There is parking for three, but the middle spot has an electric box in the middle of it. This would not stop me from staying at this house in the future.
This house had everything you could need. Plenty of bedrooms and bathrooms, pool for the kids, hot tub for the adults, game loft, and a movie room! It was a little strange that one of the bedrooms was located in the pool area but that did make it a quiet room for the lite sleeper of our group. The house is in a neighborhood with lots of others very close by. However, the way its situated you can't see them when looking out the windows. Even the basement bedroom had a nice nature view. The couch in movie room was flaking and could use a replacement but other than that the furniture was fine. Enough pots and pans for us to cook meals. There was only parking for two vehicles but that was fine for us. Location was good, close to grocery and could easily access Gatlinburg or Pigeon Forge. We stayed busy on this trip but it was nice on down times to relax at the home and kids stayed entertained with the pool. Overall great clean place to stay. We will be coming back!
Home was beautiful and everything advertised however the WiFi or shall I say the lack of made communication impossible we got about 5 to 6 inches of snow the night before no one from the resort reached out to see if we would be able to get out safely. After several attempts we finally made it up the hill and out the neighborhood overall it was nice just could do better with WiFi or at least have a working phone in the home to communicate......
The property all together was great. The location was very convenient but does not match the listing. We had an issue with the main level tub flooding the downstairs bedroom but the property manager responded within the day. However nothing could be done about the problem until we left. Which is not necessarily a huge problem but it left a foul odor in the home while we were there.
The property had plenty of space and nice accommodations. The pull out couchâs mattresses left a lot to be desired though. And the refrigerator leaked on the floor.
Despite the issues that need immediate attention we would still return for another stay.
House is wonderful Property management company is awful. They donât send check in correct information or check out information They make you drive 30/45 mins to their office to show ID which really was the worst inconvenience. They donât tell you that before booking or on listing
Overall it was a very nice cabin with the exception of a few non-working items hot tub for one but was repaired the next day but there was no view whatsoever like on the website also Ripley's Aquarium was more like a 4-Hour walk than a 4 minute walk
Les points faibles : Emplacement et exactitude de lâannonce
This is NOT walking distance to downtownThe descriptions says Ripley's Aquarium is a 4 minute walk NO It's a 15 - 20 minute drive.We wanted to be able to walk to the restaurants, shops & bars...instead we spent on parking 110.The outside is unkept, the furniture is very worn ( all the couches were very uncomfortable & tattered)The cabinets need a good wipe down. We will not come back to this place.
Fully stocked kitchen. Furniture was in terrible disarray. The pull out sofa bed in the media room was horrific and badly stained. The comforters have not been changed or washed for a long time, literally has drool stains on pillows and my daughterâs comforter had what looked like blood on it. But the sauna, indoor pool and hot tub were really nice. Lots of activities for the kids and was pet friendly which was a huge plus.
The online site said itâs a 3 minute walk to Anakeesta but itâs more like a 15 minute drive. Besides that, the cabin is huge and very nice. The kids loved the pool and theater room.
The place worked out very well for our group of 8 but the furniture needs to be replaced. Would you stay here if the three couches looked like the ones in the pictures? I wouldnât stay there again when there are many other homes nearby.
Les points faibles : Emplacement et exactitude de lâannonce
Misleading location
The property was listed as in walking distance to anakesta and ripleys aquarium. Turns out it was not !!!! Not happy about that at all . We only booked this cabin because it was listed as close to Anakesta
The master bath tub looked all over the downstairs bedroom underneath when I took a bath the first night!!my daughter and her suitcase was hit with a gush of water from the leaking tub. We called maintenance and she said this has been an ongoing issue and has never been fixed properly! This is very dangerous! The grill did not work, the Susan was broken, the hot tub wasnât working but maintenance fixed it. The pool was ice cold. The fireplace in master bedroom did not work. The light over the porch where hot tub is was broken! I have never had this many issues in a rental and I would really like a discount or some of my money back!!!!!! We paid way too much money to stay here with all these issues! We will never stay here again
Spent two nights parking was a little tight even for 1 vehicle and the sauna took a while to heat up rooms were nice and over ambiance of house was nice enjoyed the hot tub playing pool and air hockey playing board and card games in the main family room