The house was very clean and everything that we wanted. Our only problem was that the pool heater was broken-but the part was on order. The water was fine for the kids but too cool for the adults!
This property is located close to downtown Gatlinburg, only about a 10-minute drive. This one is not way up in the moutains which we liked this go around. Eden Crest was super responsive to our inquires and very helpful. Unfortunately or neighbors ruined on evening for us; but Eden Crest was responsove to the issue and it was only ome evening, not the whole trip.
This cabin is great! Close to both Pigeon Forge and Gatlinburg. We loved everything about it. The only think we had to complain about it that the Jacuzzi JETs where not cleaned and had stuff come out when turned on. Otherwise was amazing!
We arrived and the cabin was pretty from outside. The walkway is very slippery as itâs all big pieces of flat rock. When we opened the door, we noticed right away the flooring was misplaced in the kitchen, the coach on the living room arm rest was completely cracked and flaked off. We had 3 children with us who wanted to go swimming, as we went to check the pool out. I noticed there was an alarm inside the pool that needed to be disarmed prior to the kids getting in. I went to do that. And the alarm doesnât even work. I pulled it right out of the water after reading all the steps and it would not beep or anything. (I did message the host right away, as that is a huge safety issue) all of our kids can swim so that was a relief but still scary, we then checked out the balcony with the rocking chairs and grill and outdoor tv. The outdoor tv does not work at all, the grill was completely filthy on the outside. The whole deck itself would need a good power wash as there was from and grill rements all over the railing . We then went back inside and checked the tvs in all the rooms and the direct tv did not work at all. Some tvs had old guess Streaming services still logged in. We didnât watch a lot of tv due to us being out and about. But at night time it would of been nice to relax with the kiddos. The movie room none of the remotes worked and the dvd players in the room didnât work except 1. The bathroom sink in the main level did not drain. The best part was all the bears
The layout is a little weird with one bedroom that has to be accessed through the pool, but other than that, itâs a great place. The management company was fantastic with communication, minor issues, and even mailed a stuffed animal back to us. The listing showed a mix of pictures from different properties which was somewhat confusing, but again, the house itself was excellent.
I loved this property. It had a lot of amenities as, hot tub, movie room, sauna, and indoor pool. It had a pool table, grill and lovely fire place. You had two decks to relax on with a wooded view of the autumn trees. Your neighbors are quiet and respectful and there is also a community pool. I will definitely stay here again. â€ïž
The cabin was beautiful! There was plenty of things for the kids to do and so much room for everyone! The location is perfect for visiting Gatlinburg and Pigeon Forge
This is one of the best properties weâve stayed at while traveling! Our kids loved it, especially the pool. Itâs at a great location between Pigeon Forge and Gatlinburg. We will definitely be back!
We booked Marco Polo for a family getaway for our daughter's 10th birthday. With Covid-19 we wanted a place with plenty of fun amenities to keep occupied & this house definitely provided those. We had a great time!
6 good friends playing a pool Scotch Doubles tournament and spending quality time together. Remembering the loss of a close friend. Lots of laughter and relaxing. We definitely will be returning in the near future. Absolutely wonderful vacation.