Nice location. Cabin had a lot of maintenance issues. Sauna didnât work, outside lights on porch didnât work. Massive leak in theatre room ceiling. Had to use pots and pans to catch all the water and keep emptying them. Basically couldnât use that room. Contacted host several times during stay and only responded with âwe will let maintenance knowâ
Good location. Plenty to do at cabin, too. Very comfortable beds. Table & chairs on deck of main level need to be replaced. Otherwise everything was in good shape. Quick response when there was a problem with hot tub.
Furniture was uncomfortable and worn out. Grill had no drip pan and there was grease all around it on the deck. Deck table worn out. Dryer vent not attached blowing lint back into the pool room.
This was a beautiful home in the mountains of Gatlinburg. It is a little drive away from the excitement of downtown, which was ideal when we wanted a break from all the touristy activities. The home was thematic, beautiful, cozy--perfect for a getaway. Highly recommend
This place had everything you could want for a weekend get away. Plenty of space, a clean pool and spa, game room and a great kitchen for the entire family at one table. We really enjoyed the pool and spa. Very relaxing.
Even though we booked through VRBO & the fees & overall price was very expensive for 2 nights, the property was very nice. Everyone at Eden Crest Rentals (property management) was professional and helpful. The floors needed to be mopped a little better ; our socks got very dirty from walking on them as we did not wear shoes on the nice floors in the cabin. The countertops and table in the kitchen could have used a little more attention to detail in the cleaning process. But we did have items stocked that were promised in the agreement & were happy with that. We have stayed in another cabin in the same area in the past. This is a nice development and we really like the property management team.
The cabin was clean and had all the amenities listed. Upon check-in, we inspected the cabin and found several issues (holes in the wall, crack in the floor, cracks in the kitchen cabinet, alarm missing on the door to the pool, mantel to fireplace hanging loose, etc). I called the number provided but since it was 7 pm no one answered. I sent a message via VRBO to make sure everything was documented. The following day, I received a message that they noted the issues and let them know if there were any other concerns.
The first night of our trip, the cabin next door had a wedding celebration. They had several cars parked up and down the street, kept taking our parking spaces and kept blocking us in. The following day, they left but another group came who also kept taking our parking spaces due to having several cars.
The cabin overall was nice but there was no privacy. The cabin backs up to other cabins and both balconies were visible to several other cabins so keep this in mind if you want privacy. We were aware the cabin was in a community when we booked it.
The cabin provided towels for both the shower and the pool, but only 2 wash clothes were provided. The pool table was nice, and the kids enjoyed the movie theater. The sauna never would heat up, so we were not able to use it. The hot tub and pool were clean, and we enjoyed using them. The beds were comfortable, and the cabin was spacious.
The location was convenient, and the cabin was easy to get too.
The property is awesome. The house had its issues just like any house that gets rented over and over again. But they were small issues. They could do a better job cleaning the house, but Iâm just talking about a little dust under the beds when there was a couple of small issues they took right away.the house and our stay was great overall. Lots of fun played pool every night swam and enjoyed the mountains during the day.
We couldnât have asked for a better stay⊠the location was PERFECT. It was so nice having the pool and the hot tub, they were used every night after a day in town. The house was clean and we loved the deck space off the living room. The only downside (that canât be changed) we wish you wouldnât have to walk through pool area to get to the lower bedroom and media room. Wasnât an issue for a group of adults but something to think about with kids! We would definitely stay here again!
VRBO should update their maps and location, due to it being inaccurate. BUT the property is gorgeous, clean, and the management companyâs communication skills are superb!
Nice setup for the entire family. Rooms were comfortable and having a private bathroom in each room was a plus. Very short ride to the attractions in Gatlinburg that we planned to see. We also took a short trip to Pigeon Forge. As mentioned in other reviews, the alarm to the pool area did not work as instructed and was a bit of an annoyance. Overall, we enjoyed our stay and would consider staying again.