Property was nice. The only issue I found was the refrigerator did not get cold the freezer was the only section working. Iâd say a replacement is needed. The location is great we enjoyed our visit
Great location and room layout. I would give it 3 1/2 stars but it wasn't an option. The care taker representative came over to check in on our issues and was responsive and tried to help.
There was no heater which made for a cold stay in January. The wifi and cable were spotty at times.
The house was great. However I do not like how I was communicated by 3 listing agencies when I booked through just Expedia. Almost thought I was being scammed.
The king-sized bed was not very comfortable, and it made a lot of noise when you moved. I think the company could have cleaned the dust off the baseboards and the spots on the curtains and couch for the price I paid. But, if you are not too picky about that, then it was a great place to stay.
We stayed four days at this Catalina home. It was close to the grocery store, far enough from the town to be quiet, and had a porch that we thoroughly enjoyed.
The location was perfect! The only downside we experienced was that the heater did not work. We did find some space heaters in the closet which helped for our second night.
Meh, these vacation rentals managed by large companies and not By Owner (as in VRBO) are not great
Check in process required me to fill out a docusign twice and also text pictures of my credit card and drivers license. Place was no frills, no amenities, and the smallest bar of bath soap I have ever seen. I couldn't get the pilot lit on the gas heater, so we ended up using spaces heaters in every room. Honestly, having stayed at a hotel and this place, Iâd choose a hotel as the hotels actually have a more personal touch. Also, be sure to factor in cost of getting trip insurance. If your ferry canât leave due to weather, this place will not refund your missed day
The place was great! Spacious and full of light! It had everything we needed for our vacation, every appliance, tool and instructions for all of them too!
This place was convenient and comfortable. It was close to town. The kitchen needs a little more updating, but the rest of the place was perfect. Enjoyed the balcony. Bed was comfortable, pullout bed in the living room was surprisingly comfortable. Overall, a great place to stay!
The unit is convenient but the carpet and coach and chairs need replacement. The unit was clean but Iâm not sure I would want kids crawling around on the carpet. The rest seems OK.
Upon arrival we called ahead of time to confirm the house would be ready early for us as requested when making the reservation. The staff said it was ready and would be no problem. When we got to the rental office the staff refused to let us in and said they had no clue who would have told us to come early. They refused to let us drop off our luggage at the house until it was ready, forcing us to then take the luggage back to the docks to a luggage storage facility and pay $20 till the house was ready. The staff said they would call us as soon as the house was ready, they didnât call until way after 4pm. The rental clearly stated that key pick up was 3pm to 5pm. We came at 4:40pm and they had already charged my credit card an after 5pm key pick up fee. Then while we are standing there getting the keys they reversed the charge without telling us anything. It just comes across so shady and catty to do so. It wasnât worth the fees we paid but we didnât have much of a choice, the hotels were fully booked the week
Property has good value good location few little things that need to be improved if they want to maximize their value. Bathroom towel rack falling off the wall. Had to push in fridge to open oven door.Water pressure or shower fixture provides less than expected pressure/flow. Would rent again if price was right.