We loved the cabin! Location was great. Lots of space and so close to Center Hill Lake. We rented a pontoon boat and Center Hill Marina was so close! Thanks for the memories!
I was completely surprised how dirty this unit was. I had to wash everything we used before using it. There was blood on the bathroom wall. The rug was filthy without a working vacuum. We had to hang it over the railing a beat it to remove some of the debris. All the hair stayed on and was a lost cause. The shower faucets did not work correctly. Sheets were stained. The door wouldn't latch. There was much crude under the sofas. We had to fix the dishwasher twice to be able to use it. The refrigerator drawers were broken so we had to use an ice chest some of our food. There wasn't a broom to be able to keep things swept. We actually bought one to use. We had littles ones thats that we needed to keep things clean. The hot pads that were provided were filthy. There is more but I think you get the idea. I am shocked that we were charged a cleaning fee the way that we found it.
Beautiful cabin, perfect size for three families to have their own space, yet gather together. Had a few maintenance issues that were expeditiously addressed.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We enjoyed spending time as a family, had everything we needed to stay in and relax and play games
The cabin was lovely. The three levels provided plenty of room for my family of 9. My only recommendation is that the owner should stay there for a few days. Little things need to be repaired and kitchen ware could stand to be updated.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Cabin is beautiful. Stocked with everything you would ever need. Has games for the kids. Huge hot tub. Lots of space for the whole family. Gorgeous scenery from the decks.
Since the weekend was with our kids it was great however there were somethings that were disappointing . The dishwasher had mold in it even after running a cycle so we had to hand wash the whole weekend. The stove was very nasty and the downstairs kitchenette had not been cleaned.There were towels from the previous stay on back of bedroom doors, also the grill could have been in better shape. I will not book this property again.
The trip started off great but power kept going out!!! Christmas Day it didnât come back on and called VRBO and the manger of the property!!! VRBO hung up on me 3 times and never heard from the property manager at all After 7 hours I finally got a company to come out and fix the power!!!! They didnât care and still havenât even called to check on us. The house cleaner is horrible as the house had dog hair all over the place and couch.Sticky stuff On the couch.i canât believe we had to clean up so much to even enjoy our stay!!!! Definitely a horrible first experience with VRBOâŒïž
Rating Details:
The property manager was very helpful.
The vacation rental was very dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The property manager was very responsive. It was a great trip overall. However, whatever you pay the cleaning company is too much. There was a cupcake wrapper in the bathroom and food under the coach that was not ours. It was very dusty, even the stove was dusty. The toilet on the middle floor leaked. It was a little bit nerve wrecking because we had young kids and elderly kids that I didn't want to slip. The shower on the top floor leaked into the kitchen when used. Overall, the vacation was fine but I was disappointed in the house for the amount of money we paid.
We had a good stay and the house was perfect for our family! We had 4 adults, 4 kids and our dogs and there was plenty of room for us all! The different spaces in the house gave us all plenty of room to spread out when we wanted to but also come together when we wanted to hang out. We booked this house specifically because it was pet friendly and listed a hot tub as one of the amenities. When we arrived we noticed the hot tub was empty and when we inquired about it we were told it was broken and not available for use. I wish we had been notified of this before we arrived.
This house has many exterior stairs leading down to the yard where we took out our dogs but very few of the outdoor lights worked making getting down three flights of stairs very treacherous in the dark. We inquired about this as well and were told someone would be coming to fix this but no one ever came.
Overall it was a good stay but we left disappointed that it wasnât quite as described.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Overall we had a fantastic stay. The cabin was beautiful and well equipped with anything you needed. We used it as a central meeting place for our families from NY and MS to enjoy some time together. It was a quiet remote location but still close enough to drive into Nashville for the day. The only negative I have is that the cabin needed some TLC. The freezer would not freeze, the dishwasher was not working properly, decorative pillows with the fake leather peeling off of them all over the room. The sheets were very worn, the air hockey strikers (red part you hold) were broken, the bench outside was broken. None of these items prevented us from enjoying our time together at the cabin and we would visit again. We also did not contact maintenance about any of these issues to give them a chance to fix them either as we didnât notice the freezer and dishwasher until near the end of our stay.
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The cabin is large with plenty of space. The location is a very nice gated community and you can see the lake from certain spots on the deck. The fire pit was fun one night and the hot tub (despite missing a few cushions and only a few of the jets actually working) was relaxing. There are several issues. When I booked, the beds were supposed to be 2 Kings and 1 Queen. There is 1 King, 1 Queen and 1 Full size bed... The Queen bed in the basement is awful. It makes noise whenever you move. Some one opted to sleep on the much nicer sectional down there and said they slept much better. Several exterior doors have visible gaps and a few windows won't lock anymore. I would definitely avoid staying there during cold weather. All of the doors are cut at the bottom so noise travels easily. Lots of small issues that could/should be fixed. Dishwasher doesn't dry, basement bathroom door handle not installed correctly. Overall those issues didn't stop us from having a nice stay.
Rating Details:
The property manager was adequately helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We arrived on Saturday and was very impressed with the overall look of the outside of the cabin. Went inside and very beautiful set up. We went to turn the heat on to get the chill off the cabin the control panel for the a/c was electronic no big deal but there are 3 zones and no instructions. We figured it out finally and got settled in there were 3 couples staying in the cabin plenty of room for all of us plus enough room for about 4 more. We showered and got ready to go get something to eat. We were gone approximately 3 hours, we arrived back at the cabin and opened the door and a horrible smell emitted from the cabin and hit us in the face. We noticed it was coming from the drain so we found the liquid plumber that was in a closet (should have known there was a issue at that point) poured it down the drains and it helped. The next day the ice maker stopped working so I emailed them using the phone app. They offered to send maintenance but at this point we had plans and did not want a stranger in the cabin while we were not there. We are on vacation. Through out our stay the smell continued to get worse to the point that we only went inside when we had to. The pillows on the couch were coming apart, there was dust in every corner. I contacted the office after our return and spoke to the manager Jennifer Ware she said she would look into the problems and call me back. That was on October 22 and I have called and was told she was in a meeting and would call me back. It is now November 5th and still no call back. Our group has stayed at many cabins over the last 5 years and have never been dissatisfied with a cabin we have rented thru VRBO or Homeaway until now, and never have we stayed at a cabin that had no instructions on how to use anything in the cabin. The Direct Tv was parental controlled so most channels were unavailable, there was no wifi and the upstairs tv could not be used.
Everything was perfect until the last day when the gate for entrance/exiting was broken. And no maintenance person could be found !! Dragging our luggage and groceries out of the area, up a steep incline is NOT fun!!! Poor, poor planning on the part of the HOA.
Very relaxing.
You will get your exercise though. Lots of steps.
The cabin is just beautiful and well decorated.
Only complaint is that the water in the kitchenette sink did not work.
House was great except there were several area that were in need of repair. The steps leading from main level down has broken steps and rotten wood making it very dangerous. The house seemed to have been upgraded but lower level shower did not work, and upstairs commode was leaking. Lovely old home in need of some TLC.
Plenty of room, nice furnishings, great location in relation to the marinas. However too many steps to bedrooms, bed downstairs in game room squeaks with every move and TV in main floor BR doesnât work. Remote on main LR TV wonât lower volume. Had to use remote from upstairs along with the one with that TV.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This house is a great location and itâs very large. It comfortably fit nine of us. Some of the furniture and kitchen was a little worn but for us that was completely fine as cleanliness and comfort was most important. Would highly recommend.