Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had wonderful time with my family. The property is very good condition and so close to the beach. It has everything you need for a relaxing vacation. We loved it.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a great stay.
Property is a little dated but still great. Family friendly location with direct access to beach and huge pool. Both are very short walk from rooms. Grocery store is 1.5 miles up the road. Would def stay here again. No complaints at all.
The location of this property was perfection! Beatiful grounds, pool, and easy walk to the beach with a great view of all from the condo. The condo itself was slightly dated, but we knew that from pictures and our concern was location and view. Great communication with staff as we had to delay our trip due to hurrican Ian.
Very clean place, comfortable for 9 people, waking up with the beautiful sunrise looking over the balcony is priceless. The only thing is that was the check out cleaning lady was there waiting by door at 9:45 which we were leaving anyway , we just brought a lot of things with us, we ended up leaving 10:14 and we just felt rushed getting out (not a pleasant experience). I will rent the place again if there is another opportunity itâs a great place
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We really appreciated the ease of working with CRC management, especially Grace & George in the office. The property has a great location and CRC has many great extras!
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The management company here is wonderful - very attentive!! Nice amenities - pool and fitness center. Our individual condo is pretty with a beach flair. It has a beautiful view and newer kitchen applicances. We really like it here.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was our second stay at Colony Reef. We enjoy Saint Augustine with all its history and activities. Colony Reef is a great place. There are great views of the ocean and the pool area especially if one is on the third or fourth floor. The construction of the facility with its three buildings provides everyone a great view. The facility is very clean and well taken care of. We would highly recommend this as a place to stay.
This building is in a great location and has a great set up for families. We have stayed here a few times before. But this particular unit is not well kept. The furnishings are old and dirty. The bedding is cheap and dingy. It was just generally very outdated and not very clean.
A major warning. There was barely any hot water. There was enough for only one shower. In a unit that sleeps up to 8 people, this was a real problem. Cold showers were taken every day.
When we arrived at 5pm (for a 4pm check in time), the unit had not been cleaned from the last renter. We had to wait for someone to come from across town, and then wait for her to clean it. Very inconvenient and disappointing.
I would highly recommend this condo community, but would never stay in this unit again. It was not well taken care of.
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Overall we enjoyed our stay even though the weather was very bad first of weekWe were with friends and enjoyed being together. There were a few things that bothered me. There were several dishes that I took out for use that had dried food on them. I felt like I needed to wash everything to be sure it was clean. Also the stove had several burners that did not work. Also the clothes dryer when I used it had a very bad burning smell. We could nev get the tv in the bedroom to work. I guess Iâm trying to say this unit needs a little TLC Jennifer McCoy
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Complex was nice, clean, great access to the beach, very nice pool area. The unit itself needs some work. We knew going into it that the unit had not had upgrades in awhile but the problems not with out dated decor. There are maintenance issues that need to be addressed. There is NO water pressure, the dishwasher sounds like a jackhammer, the oven and the stove top does not work properly, the blinds are way too difficult to work- and almost do not, the screen on the patio wouldnât slide. Even the glass on the front storm door fell out. It hit my daughter in the back. She wasnât hurt, thankfully. And because it hit her and not straight to the floor, it didnât shatter. I will say that when I called the front office, they were very friendly and arranged for maintenance to fix it. Another little issue was that we only had 6 towels. The condo advertises âsleeps nineâ and we had 7. But they only provided 6 bath towels. I had to go to Walmart and buy extra towels for the week. The condo was fairly clean but the drawers and cabinets in the kitchen could use a wipe down- some pretty big build up of crumbs, etc. it happens- just needs to be cleaned. The decor maybe a little dated but that was no biggie. Still comfy. They just need to do a little maintenance and maybe have the dishwasher and range checked out or replaced, check on the other maintenance issues, stock more towels and see what the issue is with the water pressure (I think the faucet needs some work because the tub faucet still has water coming out when the shower is on- but we pulled the shower valve as much as it would go but it was stuck). Will give them two thumbs up for how well stocked the kitchen was with cooking necessities.
Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our sheets were dirty. Could use a few more amenities such as soap, shampoo,cream rinse.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
we enjoyed our stay and will defenetly return.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Spent a week with a bunch of family and friends enjoying the condos and amenities. Loved the food trucks offered and all of the space to gather and spend time together. Definitely will recommend to other family and friends!
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We've enjoyed Colony Reef Club for our last few visits to St. Augustine. Normally no complaints, but this time the unit next to ours was under construction and there was pounding from 8am past 6pm. If I had known, I wouldn't have booked the condo we did. Also, lots of smokers in this non-smoking facility. We didn't us the balcony much this time, as people were smoking below us and around us. Also, our grill was dirty so we didn't BBQ. Other than that, this is our go to place.
Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Keurig stopped working and instead of fixing, we were offered a regular coffee maker. Were only given 1 roll of toilet paper per bathroom, went out and bought ourselves before we knew we had to ask for more. Were only given a couple trash bags and when we asked for more were only given 2 even though we knew weâd need more and had to go back again when we ran out. Not much hot water and would start to run out when the first person was getting a shower. Dishwasher smelt like something was burning when we ran it for the first time and when we reported it, were told it was brand new and no one came to look at it. Overall it was a great location and resort and amenities were perfect. But the maintenance requests and service were handled poorly.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The location is great. Close to many restaurants and stores. The view is amazing. The rental was very nice and spacious. The people that worked there were nice and helpful. We will stay there again.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The location and view of this property was perfect! The property management was wonderful to work with. Our condo was a little dated, but we knew that upon booking. Our priority was location and view. Would 100% recommend a stay here.
Great location, perfect for families, Gated condo with great location!
Absolutely loved staying here! Great location. Perfect for our large family getaway. Loved the security of the locked gates to the premises and to beach access. It had everything we needed. We could have easily stayed a few more days and will definitely choose this condo again!
Rating Details:
The property manager was adequately helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Carpets were stained in living room and master bedroom. Bathroom sink handle broke. Cockroach crawled out from under the tub in bathroom. Cleaned tile floor myself upon arrival. Pool and beach area very nice. Would have picked a different place.
Great stay, excellent grounds, unit needs updating.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Enjoyed the grounds (pool, landscaping, vibe, etc.) immensely, but the unit was just okay. Next time will not rent a unit with carpet. Unit had a few issues with clothesâ drawers (sticking) in master bedroom. TVs also had issues - need to simplify remote controls, etc. WiFi in unit was good. Bunk beds were nice touch; wish more units had these in Crowâs Nest room. Improved patio furniture would be a nice update.