2/10 Horrible
Joy H.
18 juil. 2025
Les points faibles : PropretĂ©, arrivĂ©e, communication, emplacement et exactitude de lâannonce
If I could give this place no stars I would. We arrived at 10 pm and there was no place to park our boat and trailer. We were told by owner's of another condo that the association lets people from the community store there boats and trailers there and doesn't keep space for renters and owner's. Then the code to the door didn't work to get in, so I had to call to get a new code. The cooking area was far from acceptable. It looked like the owner's had gone to a thrift shop and furnished the place with pieces that were mismatched and broken. the couch was awful and you could hardly sit on it. We went to the boat launch the next day and the key fob would not work, when we called we were told they didn't know why it didn't work. To say this trip was a disaster was an understatement. I would never rent at this facility again. The door code would not work throughout our entire stay, I had to call the facility several times and get new codes, including the day of checkout when I paid to do a late check out at 2 p.m. and they changed the code at 10:00 a.m. and locked me out of the condo. Never again. Also, I tried to reschedule my stay 8 days prior to my arrival due to my mom passing away and I was told I could and then when I gave them dates to reschedule I was told I was no longer allowed because it was not within their 7 day rescheduled window. No concern for my loss or the fact that I was dealing with funeral arrangements and that is why I needed the extra week to reschedule
Joy H.
Séjour de 3 nuits en juillet 2025
