Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Loved the location! Just steps from the beach. The house needs some updates but they do a nice job with what they have.
This property has a great space and everything we needed. It was very close to the beach! The balcony in the room was very spacious. The only negative is the hotel next door was super loud!
The view was stellar. Beach was great. But the property was worn. Many rusty fixtures and the dryer door had to be taped shut to work.I assumed a âfirst floorâ condo would not have stairs (10) to unit. Would have appreciated a more thorough description. Had issues with cell service and was misinformed about wi-fi code and had to communicate back and forth on text to rectify.
The condo was just as pictured and the beaches in the area are beautiful. Brought our dog with us to see how she would do for a road trip since the condo was pet friendly. Found out on day 3 that the beach was permit only for dogs for resident families. But with plenty of walking and bike trails we took her there. We had a great trip.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The view from the balcony was amazing and unforgettably dreamlike. I can't wait to book again in the summer, highly recommend the place. Very clean and comfortable and conveniently located near all the hot spots!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The management company is very responsive. It was a nice unit with beautiful views
Great location and views of the gulf!
Very unhappy with benchmark managing companyâs communication and willingness to fix our internet issues. We stayed for 10 days and did not have internet the entire time. I messaged benchmark the first day and they never attempted to fix it and ultimately ended up just ignoring my messages the next 4 days. Initially they told me it was an area wide issue however every other unit had internet that I spoke with (made several friends). Very unprofessional and ended by telling me I should contact the internet provider directly. I had no idea who this even was and if did very unlikely they would have assisted me as a renter without any account information. Terrible service from managing group and as a owner of a rental property myself I would be very displeased with them treating my guest this way
Worked For Us For A Last Minute StayâNeeds Work!
Rating Details:
The property manager was adequately helpful.
The vacation rental was clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The location was great and made up for all the other things that werenât. We didnât have wifi the entire time and âthey were still working on itâ at the end of our stay. We needed to get some work done while we were there and had to use our phones as hotspots instead which had very spotty reception in that area. That also meant that we couldnât watch any streaming services on the TVs. The back sliding door does not lock and you have to use a wooden stick to jam in the door at night. The bathroom needs a major update and deep clean. It worked for us in a pinch but it wasnât a place I would recommend to others. I enjoyed the location and would probably seek another unit in that complex instead.
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The location on Seacrest beach was beautiful! But here is my list of Pros and Cons:Pros: The location in proximity to the beach was amazing!The condo was clean and had a strong smell of bleach on arrival. The bed was comfortable. The Living Room area was comfortable with lots of places to sit and relaxThe Kitchen had plenty of dishes, cups, silverware etc.Lots of bath towels!Cons:The metal framed bed was squeaky. The floor of the bedroom closet was full of extra decorative items so there was almost no room for shoes or storage of suitcases.The WiFi signal was moderate in living area and multiple devices we had we would have to go to bedroom to to re-establish WiFi connection. Plus Internet was slow some of the time. Also be aware that if you have Verizon cellular service, there was no signal inside condo. Had to go out on porch or front door to get signal. This is not fault of condo owner. Even restaurant in Seaside had no Verizon signal inside. Only a drip coffee maker and very tiny old toaster in the kitchen.Bring your own kitchen and bathroom hand soap, toilet paper, tissue paper and paper towels. Weâve never stayed anywhere around the world where these supplies were so âskimpyâAlso bring all of your own food prep items, even salt and pepper. There was none of these items in the condo. Cleaning staff showed up at 8:45 to clean the day of our departure.
Rating Details:
The property manager was very unhelpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Condo was good, tough with only one bathroom. phone service only outside the condo - very frustrating Did not enjoy the experience with Benchmark! Everyone we talked to was rude and in a hurry. We had used Garrett Realty for 25+ years and were treated very well, so sorry to see them being taken over by Benchmark!!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I really wanted an ocean front property last minute and this was the only place I found. It was a lovely unit and outside area outstanding. We could go from our deck to the beach. I am always wary of having people above me. There was some upstairs noise that woke me up twice but mysteriously went away the remainder of day and night. I would definitely stay again, and possibly look for a top unit. The kitchen had every thing we needed and we cooked in every night. Rhe sliding glass door was heavy but who cares?
Perfect place for my husband and I, right on the beach. We love staying less than 1 mi from the cutover to US 98 and the new Publix. There are a lot of steps to get to/from the beach, but it is true of every beachfront property we have stayed in this area.
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
I'm sorry to say it was the worst place I've stayed in 18 years. We were with 3 other families. We had rented units at Mistral. We were the only group to not have beach chair and umbrella service. We were not informed prior to coming that we could not have a canopy on the beach. If the condo complex does NOT allow canopies to be put up, then all units should provide beach chair and umbrella service. We had dirty dishes upon arrival, and the bed was uncomfortable and loud being an iron bed. The living curtains need to have darkening window curtains to block out people or light being to come in as to where people can not see in the condo. We were told the day of driving to Florida that our microwave was broken. That is an easy fix and no one the entire week came to fix it. Another microwave could have been brought for us to use. We killed roaches in the condo. So needless to say, the week was tainted with bad service and a condo not up to standards. We would like the owners to know and we would like a refund of some sort for ALL of the problems and inconveniences. We will not recommend Mistral not stay there again. Another family with us had a broken oven and fridge. Niether could be used for the week and no one came to fix those appliances either. It is too expensive to not have the amenities not up to par. I'm sorry to be complaining and negative, but it was by far the worst condo we have stayed in in over 18 years of coming to Florida.
We have stayed at Mistral condos for the last 4 years. Each condo in previous years have been amazing. Mistral condo #6 was far from amazing. First off, the communication with Benchmark management company was about the worst customer service i've ever dealt with. Now let's get to the problems with the condo. We had ants and roaches crawling everywhere. They were crawling in and out of the vents, up and down the walls, on the furniture, all over the kitchen and in the bathtub. The sliding glass patio door that went out back to the beach was near impossible for my wife and kids to open. The rollers were rusted and broken, we even had a maintenance guy come look at it and said, 'yeah, this needs to be replaced.' He sprayed wd40 on the tracks and left. I'm a 200lb guy and I could open and close it, but I almost broke the handle off a few times due to the weight of the door and the broken rollers. We had exposed wiring coming out of a non functional intercom on the wall. We had black mold growing around the vent in the bathroom, as well as in the washing machine. The ice maker didn't work, the garbage disposal didn't work. They sent maintenance people out again to attempt to fix these, but nothing was fixed and we were told 'I'll let benchmark know these are beyond repair.' In total, we made about 11 calls to benchmark management and each time we were told "I'll make a note of this and send it to our manager." We had rusty nails sticking out of the patio floor.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We return year after year to Mistral and 30A because it's simply wonderful. The condo is comfortable and has everything you could want in a vacation rental.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We return year after year to Mistral and 30A because it's simply wonderful. The condo is comfortable and has everything you could want in a vacation rental.
Rating Details:
The property manager was more than helpful.
The vacation rental was somewhat dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Some confusion with signing lease agreement
Our stay at Mistral was very good overall. The good:
1) Location! - The views of the horizon were very nice! Itâs a challenge to see the beach itself being on the floor level, but much easier to access the beach. Just walk out the back patio and down a few stairs and youâre there!
2) Beach Experience- the condo is located adjacent to a public access location, BUT the association partnered to help manage the beach with signs. This meant the beach was not crowded and restricted to condo residents and their guests
3) Unit Condition - Overall, the unit was in good condition! Appliances seemed fairly new and basic utensils, small appliances, cookware were fine
4) Unit Size - the unit worked perfectly for our family of 4 with middle aged children. The bunk beds worked perfectly for us, even though they were not closed off to the community space (but we knew that from pictures)
Opportunities:
1) Internet Access - the unit had internet availableâŠ.if you were sitting in the bedroom near the modem. Smart TVs weâre hardwired, so no problems there, but it could desperately use a repeater. No service was available in the kitchen/living room
2) Master Bedroom - I know everyoneâs preference is different, but the mattress and pillows are in desperate need of replacement. Both sides felt you were laying in a hole, with a crest down the middle.
3) Patio door - looking for a morning workout? No problem, just go the rear sliding door and try opening/closing it a few times! Kidding aside, my 11 and 9 year olds couldnât open the doors on their own it was so difficult. Needs to TLC
4) Overall cleanliness - Overall, it was good. However, about 1/3 of the shower curtain was pink and brown with mildew/mold. Nothing a $5 liner from Publix didnât fix, but ewww! Whereâs that cleaning fee going?
One additional note worth mentioning. Verizon cellular service is a real challenge at the condo. I know this is not a condo problem, but is worth knowing. We could not use our phones in the unit and even found it challenging to get a signal outside and at the beach (horrible for trying to stream music on the beach). Couple that with the Internet challenges mentioned above and youâre a bit forced into a âdisconnectedâ vacation.
Overall, we enjoyed our stay, but have had better experiences.
We had a great stay. This was our third time at Mistral, second time with Benchmark, and first time at this particular unit. Two adults and two kids, 5 and 7.
We pick Mistral for the floor plan and location. You canât beat walking out on deck and the stairs to the beach.
The unit was nice and clean. Kitchen was well stocked with cooking essentials. My only request is that they add hooks behind the bathroom and bedroom doors to hang bath towels, pajamas, etc. Having some hooks would have made things more convenient and neat.
Benchmark was great and responsive. The sliding door and screen werenât easy to open and close and when I called it in, they sent someone out in two hours to check on it. Since it wasnât an emergency, two hours for it wasnât a big deal.