We enjoyed our stay as a family! The size was good but lots of maintenance is needed⊠2 toilets had to be manual flushed from inside tankâŠkitchen sink constantly plugged sink disposal didnât work ⊠super soggy wet floor in basement bunk bed roomâŠand other maintenance issues⊠definitely would make sure these things were fixed before your stay ⊠was a disappointment!
The home was perfect for us! We got to check in early on Friday and they made sure that all our needs were met during the weekend. It fit perfectly for the 14 guests that were there. Lovely home!
Great house for a big family gathering. I would suggest bringing sleeping bags for kids if more than two. There iso e set of kids bunks. Really only sleeps 12 comfortably. House was very clean and the management company was excellent when weneeded things.
We are a multigenerational group who spend a lot of time in Sunriver, this was our first stay at this property. The house was big with lots of space for everyone in our group. The back deck area was a wonderful place to hang out/eat dinner/let the kids run around. The kitchen was extremely well equipped with everything you would need. The property management group was very responsive to any issue or question we had. We would definitely stay here again.
We had a great (HOT!) trip to Sunriver. House was comfy and great set up for families. Kitchen was lacking a bit, especially for a house that sleeps so many people (not enough plates, no serving platters, etc) but everything else was great. We had an issue with some of the blankets and the rental company responded right away.
The home was well set up and great for our large group. Comfortable and well stocked kitchen.
The left refrigerator door does not open which was a major issue; very difficult to use the fridge. Exterior of the home needs lots of TLC and cleaning.
Overall, we had a great stay and the management handled everything very quickly.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great place for a large family. Never felt crowded. Kitchen was stocked with better utensils and dishes than most rentals. Only main issue was the beds. They are not as comfortable as other rentals. Great for kids and dogs.
Inside is nice. The refrigerator does not open. Too tight against the wall. Lots of remodeling done inside. Workmanship in bathroom upstairs is questionable. Outside deck railing loose. Exterior needs work. Decks need cleaning.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This wonderful house accommodated our family of 7 adults and three small children beautifully. The layout of bedrooms allowed for a variety of uninterrupted sleep schedules. We never felt crowded in the spacious living room dining room area. We relied on the description found on line and were not disappointed. Loved the central air conditioning. The bicycles were in disrepair but everything else was perfect.
Not worth the money we spent. Hereâs our list of things we didnât enjoy, carpet stains & smell, outlet in main bathroom not working, basement bedrooms are dark & damp, mold in some shower stalls, backyard needs lawn cut back, mattress needs to be replaced & couches need cleaning. We organized the garage to fit our bikes & golf clubs. Cascara was very prompt when we needed more propane & pillow cases.
The process of booking this property, checking in, using it, and checking out were all smooth. The accommodations made for Covid were clearly communicated and executed without any issues. Upon arrival, the house was clean and most things were in order. There were a few small items missing, but they were quickly supplied for us. When we ran out of propane for the grill, that was supplied in a very timely manner. The kitchen was well-stocked with all the utensils and dishes needed to prepare meals for large groups. We were preparing meals for 14 people and didn't have any moments of missing something. There was a small tear in the carpet downstairs, which will be addressed by the owner. We enjoyed our stay and it made for a good week!
We were very excited for our trip, but one thing after another went wrong; beginning with the entire road being blocked off when we arrived. Then, once we were able to finally make entry to the home, we encountered many items that would have been just minor inconveniences - but due to the sheer number of items made the overall stay pretty disappointing. In retrospect, I would have rather stayed somewhere else - likely with more easily accessible customer service.
Over a month later, and we're still awaiting our 10% refund that was promised due to all of the inconveniences that we encountered.
As someone that is a professional property manager; To ownership and/or management, I would recommend having your maintenance team go through the home room by room to fix all of the issues.
For now, we'll just keep waiting for our refund.
The property is in a good location and overall great for a large group of people of all ages.
We had informed the property manager that we wanted to enter early, but unfortunately, they cleaners weren't even done by check-in time. When we arrived, they were on the back porch with their dog and looked to be relaxing. The house was not clean and dog hair was all over the furniture and floors. The house has a really good lay out, but we were not told nor did the online information share that that two bedrooms were attached and you have to go through one to get to the other and the bathroom. Also, the listing is a bit deceiving and lists more beds than there actually is. They count the couch (not a pull out - a couch) as a bed for two. We are still trying to figure out where the 15th bed was. When we made our reservations, the listing said it slept 16, but it changed by the time we got there and the manager brought over a blow up mattress that deflated every night. Also, we had to ask for enough linens for the additional sleeping areas and light bulbs.
The kitchen was fully stocked and was supplied well which we really appreciated since we were feeding 16 people for a week. The dining room table was also perfect for our large gathering. The porch had really nice seating and eating areas which we enjoyed using.
We understand that the house was recently updated. I think that is a bit misleading as it still needs some more TLC - better blankets, more linens, lamps in every bedroom (and ones that work, have shades and bulbs). Also, the garage is full of the homeowners things and we didn't have room for all of our bikes.
Considering that we kept our reservation throughout the COVID issues and probably paid more than if we had made our reservations later, we didn't have real beds for everyone and the house was dirty, it would be great to see a little refund of some kind for these issues.
Overall, the house was great for a large group of people and we had a great time!
We had 4 families with small children and this house was perfect for us. We enjoyed the sharc passes and the location in a convenient part of sunriver. We would stay again
The pictures showed a much newer property than what was existing today. The home was still fairly dirty and one of the showers didn't work. There was no soap in the upstairs showers.
Once contacted the issues were immediately addressed.
Overall layout of house was great. Unfortunately everything else fell short. House smelled bad, garage was a mess with wood chips and outdoor furniture cushions everywhere, there wasn't a garbage can in the kitchen, trash compactor was broken, dishwasher rack was broken, light bulbs burnt out, no hot water upstairs, tvs weren't working, the list could go on. We were really bummed at the condition of the home. I urge you to save your money and find a different property.
We thoroughly enjoyed the size of the house, it was perfect for 10 people. (With room for more if needed!) Well decorated and simple. Would stay here again.