First, I felt harassed by the sheer number of texts and email reminders I received from Young's Suncoast! Within one hour of check in I received a text about closing the balcony door!! How/why would the property mgmt company know our balcony door was not closed completely?? It gave me an immediate feeling that we were being monitored and felt like an invasion of privacy!
Second, I have NEVER rented a condo that did NOT even have a hairdryer! Even more modest units where we've stayed provide one in each bathroom - yet this 3BR had none! Unacceptable.
Third, the tile is cracked and broken throughout the unit, even the granite countertops have cracks, bedroom furniture is old and cracked/broken, and the ceiling fan light did not work in one bedroom. Also, the microwave light did not work and I needed it when cooking.
Fourth, I paid for cleaning upon departure, yet Young's required me to wash and put away utensils and leave the unit in a reasonably clean state. If I have to clean, why am I paying a ridiculous cleaning fee? I'm on vacation and the last thing I want to do is clean!?!
Finally, more harassing texts! I received two texts THE DAY BEFORE departure "reminding" me of checkout time and repercussions. Then I was rudely awakened at 8am with yet another text reminder of our required departure! The texts were in addition to emails that were also sent! Again, unacceptable! I am not some irresponsible young college student that needs reminding of the rules. A welcome and departure text with appropriate info should suffice!
These invasive protocols will definitely give me pause before considering Young's Suncoast again.
A few positives were a fantastic gulf view with great balcony chairs, a separate ice maker in the beverage nook, a jacuzzi tub in the master bath, and ease of check-in and out.