Gérant immobilier / professionnel
Shoreline Properties, Inc.
Salle(s) de bain
Amazing location, mediocre home
The Sunset Island area is beautiful, super family-friendly, and we absolutely loved it! I would definitely return to Sunset Island. The pool and interactive fountains were clean and nice, the food/drink service to the pool and beach was an awesome touch that I didn't expect. The market on property had a nice variety of things you might want to stop there for (ice cream, coffee, sunscreen, etc) and there is a grocery store (Rick's Market) and hardware store just outside the property. The kayak and paddle board rentals right there on the beach at Sunset Island (Thurs through Sun) was so nice. The trail around the island for riding bikes and the restaurants right outside the property in 67th St were great! Loved every minute of the area! The only downfall was that we only got 6 passes to the pool and had to pay $70 each for more (the house held 12 people). The staff at the pool wasn't very nice, but the wait staff at the restaurant, pool, beach, and market were very nice...but service was a little slow, so anticipate that it will take longer than you expect.
This house, however, had a few flaws and I wouldn't choose it again. For well over $4000 for the week, this house should be better kept and the towels and sheets (for additional money) should be better quality, more of them, and there should be a fitted sheet instead of two flat sheets that kept falling off the bed.
In the house, the carpets and furniture were really dirty. They need to be steam cleaned!
There was only one usable pot and no usable pans (they all have peeling teflon or are totally rusted).
The air conditioning doesn't work on the top two floors, and everything says to just turn it to at least 70 degrees and it will work - it does not work, so we slept with the windows open and we were sweaty every night!
The home owners don't let you use some of the equipment that is in the house, and some of the items (like beach chairs) are broken. There were a few kayaks and a cart chained up with a note that says not to use them. I saw many other families bringing these things from their houses, so I asked if they brought the items or if they had full use of the equipment in their house. Most said the items were in their houses for them to use, including a cart to wheel things to the beach and back.
I would try to find a house in Sunset Island that is better kept, offers more amenities, and cleans everything at least annually next time
We are sorry the house was not as enjoyable as it ought to have been. We will try to persuade the owners to do some updates. Unfortunately, it's ultimately up to the owners how they furnish their units and whether or not to allow use of certain equipment. We appreciate any and all feedback. As for the A/C, you are always more than welcome to call us at Shoreline during your stay so we can send someone out to fix it. We have maintenance on staff until 10 p.m., as well as a 24-hour phone service. If you choose to stay with us again (we have many properties in Sunset Island), please remember we are more than happy to accommodate.