This is our 2nd time staying at this place and it won't be our last. We love the area/location and the place was very accommodating. Thanks for another fabulous trip experience!
Good location and amenities for a family with 2 young children. Security for getting in and out of the pool area was a little annoying (and inconsistent in how it was enforced). A standard playground would be nice...overall everyone was satisfied. No recycling anywhere on the island seemed odd for a place built to be environmentally conscious
I would suggest letting people know about all the pool rules before they book. Found them to be a little over the top. I had water in my cup and was told I had to dump it before entering the pool area because the guards thought I was lying about having water.
The place had everything we needed for our family of 10. Plenty of space, dishes, grill, and other things on site to make a vacation easy. With a good bit of amenities outside the home. There were a couple things that needed attention. The furniture on the decks were not in the best of shape, which kind of sucked because we love sit out talking while enjoying the ocean breeze. The one table was metal and the corner was broken and the corner was very sharp and rusty. We just turned it around and didnt use it. Extra fees were a down fall as well, but weren't too crazy. If I'm bringing 10 guests, than all those guests should be able to go to the pool without paying. I would stay here again!!
Safe an awesome neighborhood. Big space to accommodate a large party and a perfect location for OCMD.
However, we discovered major plumbing issues throughout the house. Our toilet clogged multiple times and our shower clogged as well. The first day we arrived the toilet overflowed and flooded down to the kitchen space through the high hat lights...
Help was quick to arrive and super friendly, yet we still had plumbing issues the entire stay. Multiple things broken upon arrival and you will definitely need to supply your own bathroom soap, toilet paper, paper towels and hand towels. We were not even able to find a broom at the property.
The townhouse was perfect for what we needed it for. We were in town for a concert festival and served its purposes. It was big enough for the all of us. The master bed was very uncomfortable in our opinion. The rest of the group agreed saying they had uncomfortable beds too. One of the guys staying in the numbed room ended up sleeping on the couch which he said was more comfortable. Make sure to bring your own toilet paper, paper towels, and dishwasher pods because this isnât available in the unit (we ended up buying pods and left them there for the next guests). We purchased the linen package and upon arrival we noticed it wasnât there. It was a quick call and fix to the rental company and was addressed right away. They dropped off bags of clean linens for us. Location was close to lots of restaurants and was in a very safe neighborhood. Overall would come back to stay.
The house wasn't cleaned upon arrival. We had to wait the next day for it to be re-cleaned and the cleaning company failed to show until late afternoon as opposed to the 1130am promise. We were trying to stay out of the house for them, but they showed right as we were returning from the beach, after a second phone call asking where they were.
Overall it was a nice place, but not necessarily compared to other properties in the same location. With that said, I appreciated not having a lot of nicer things due to having kids staying with us. The beds were pretty bad. The full bed in the bunk room was impossible to sleep on with springs popping on your back. The pillows were terrible. If those two things were replaced, we would consider renting again.
Sunset Island is really nice, but the cost of the xtra pool passes is pretty outrageous. You only get six passes for a 12 person house. The rest would cost $70/each. We were also a bit shocked that there was a $110 charge for the first six passes/parking passes upon arrival. I feel that should have been included in the upfront cost, or at least warned about BEFORE booking.
Great townhouse, easy check in, extremely clean. We found that the fridge was dead upon check so we notified the owner. It was replaced with a brand new unit immediately, which was greatly appreciated. Thanks so much and we will return!
Loved the location which was in a secure and quiet community. We enjoyed both the indoor and outdoor pools and the walking path that goes around the island. That was a nice walk for us every morning. It is a short and convenient walk to beach.
The property was beautiful. The house was clean. The only difference from the listing was the house did not have the futon as shown. I did email prior to our stay to ask if the futon folded down and was told yes. So not sure if something happened with it prior to our stay. There was an air mattress left to use instead, so everything was taken care of. For us this was no issue. The check in process was easy, check out was even easier. Everyone working for the community was friendly and helpful! I would definitely stay here again!
Pros: This home was perfect for a big group. I cannot say enough good things about the property it is in - pool/bar(6 passes included), private beach, bayside seating, cafe on premises, and overall had a very upscale southern resort feel. The screened porch was a great touch for hanging out with the family. Great distance to/from all restaurants and attractions. You will feel very safe!
Cons: During our stay we had to call maintenance multiple times due to missing smoke alarms, light bulbs, and a broken shower head. The futon was also missing. However, the office and maintenance crew were very efficient and came right away to provide us with an air mattress and other essentials. They should also issue more than 6 pool passes, since this home can accommodate up to 12 people (extra passes cost $70 per person).
We went down for a bachelorette weekend, and when we all walked in we was amazed! Everything was gorgeous, and clean! The pictures donât do justice! The neighborhood was super nice and quiet. All around amazing, will be renting again!
I have nothing but positive comments to say about our experience at this rental. It was clean and big enough for our 11 family members. Everything was in working condition. We want to come back next year.
The rental experience at this location could have been better. First, the house accommodates up to 12 people. However, we were only given 6 pool passes for a party of 10! Additional pool passes were $70 per person!! Second, we had to either rent a sheet/towel package for about $140+ or bring our own. I feel as though sheets and towels should have been inclusive. The property itself along with the physical location was nice.
The condo was beautiful. Very roomy and clean. We didnât realize it was four levels before we got there. That made it all the better, though. The garage door busted our first day and we were told our car was going to be towed if we parked anywhere else. We couldnât believe that it took a day for someone to get us a temporary parking pass. That was a crazy first night. Thankfully the door was fixed the next day and we didnât have to worry about being towed.
Not enough light bulbs, some blinkers and some not working at all.. These are minor issues. I would recommend this property and we would definitely consider staying again.