The place was unclean. The third floor bedrooms were unacceptable. The owners belongings are still around VRBO put him on the phone with me when I was complaining, which was totally unacceptable. And the owner was yelling at me. The dishwasher was broken, we ran out of toilet paper, there was a Christmas ornament under a table, there was no lightbulb in the reading area.
My suggestion is find a different place and maybe use a different company.