The room was clean. The property manager Erin was very nice and very attentive. We definitely recommend this and would be happy to stay here again in the future if we are ever back in New Mexico.
My family and I enjoyed the area as well as the property. There was a patio shared with one other apartment but they didnât use it so it felt like a personal patio. Would stay here again!
The location was perfect for us. The neighborhood was clean and there was ample parking. The unit is lovely with high ceilings and beautiful decoration. It was clean and comfy and just what we needed.
The property was perfect and accurately described. The property location was fantastic for accessing all points of the city and surrounding areas. Communication with the property owners was prompt and helpful. We would definitely recommend the Rustic Pearl!
Quiet respite on our way from Wisconsin to Arizona
Great communication with Erin, the two night reservation was made the day before our stay. We were made aware of a little plumbing issue an hour before we got there, and they were just finishing up upon our arrival. It was a very nice stay. We had fun exploring, shopping and certainly eating. The Rustic Pearl was quiet, clean and spacious. We would recommend it!
I booked the property for my sister as she was moving to the area. The property owners apparently didnât read through my communications or look at the registration forms they sent, as they said they were unaware it wasnât myself staying. The owner came over on the 4th day to clean up water that was leaking from the hot water tank and noted my sister had left broken furniture outside the front door. They said this violated the rental agreement, but didnât take time to ask why it was there. My sister had the console table on top of her car from her move from CA and as she took it down off her car it fell and a couple of the legs broke. She needed to get to an interview, thus left the broken furniture piece outside to deal with when she returned.
They canceled my 2 week reservation after 4 days of my sisterâs stay and have still not refunded my money. They acknowledged it was their error for not seeing I booked the property on behalf of my sister. They said they would refund the remaining portion of my reservation once they confirmed the place didnât have any damage. My sister left the place immaculate. They refunded our damage deposit right away but itâs now been 1 month with no refund. Iâve sent multiple messages with no response. Iâm in touch with VRBO customer service to try and resolve.