Les points faibles : Communication et exactitude de lâannonce
BEWARE
ï»żï»żI would be VERY careful renting from any property managed by this person or Company. Their wording on their emails and postings say they care and are accommodating but this was the worst experience Iâve had dealing with a property manager. He was rude, disrespectful and not helpful in any way.
The night before our check-out day we were sent an email that we had to move our cars by 10am checkout time to parking lot down the mountain. We were here for a ski comp and needed to be at base of Peak of 8 by 7:30am so this would require getting up much earlier and more logistics to accommodate a request from the property manager that was just popped on us in an email our last night in the condo.
When I saw this, I wondered if missed something and explained our situation and asked if there could be an accommodation. The worst part about this was the property managerâs response which was a quick no and then he proceeded to tell me it was clear in the posting which I went back to double check and it was NOT noted anywhere in the listing. His responses were short, terse and then he said it was ânoted after we bookedâ which Iâm not sure what he meant. I went back though and checked all the emails and read all the fine print and could not find that policy anywhere. I asked him to show where we had been notified, but he was very quick to respond that he would give me negative reviews on VRBO.
The tone and response is very troubling and I suggest you be very careful about dealing with this individual and company, especially since all his blast emails portray him as a friendly helpful manager. He also said it was commonplace in ski towns for VRBO and hotels to move cars to a âfree or cheap paid lotâ at a 10am checkout. Weâve stayed at over a dozen ski towns over the past two years VRBOs and hotels and have never been told the night before checkout to move to free parking before 10am.
This could have been a common misunderstanding and he could have ventured to help make accommodations but given how difficult he was to interact than with what was posted and his commentary in his blast emails on check-in check-out I suspect this is the way he does business. BE CAREFUL - I would never rent from this person or company ever again and suggest you look elsewhere.
Property was warm and inviting. Clean and well kept. Very comfortable with everything we needed. Location was perfect and manager was very interested in our stay and comfort. I would highly recommend and will defineatly return to this place and recommend to others.
Comfortable 2 bedroom unit, nicely furnished, great location.
The property manager went above and beyond to ensure we were well informed about checkin, how to contact them with concerns, things to do while there, and checkout.
Stay Living the Dream was conceived in the predawn hours on a snowy subzero morning in Summit County, Colorado. While out on a back country ski trip, myself and a few friends and family decided to combine our resources to create something incredible. Together, we decided to offer up our own homes and vacation spots as a unique collective of exceptional, well-loved rental properties. We each have a strong affinity for this beautiful part of the mountains and want to share our cherished experiences with other outdoor enthusiasts. At StayLTD we prioritize outstanding, personalized customer service above all else for our guests. Our attention to detail and unbeatable property locations position you for an exceptional stay in Breckenridge. Our little idea has grown with referrals, and we now have several incredible properties to share. When you "Stay Living the Dream" we want you to feel like you are staying at your friends house in the mountains, because you are! Please feel free to ask us any specific questions as you plan your next mountain adventure and StayLTD!