Condo de Luxe avec Patio Privé & Avantages à Emeryville !

Hi Carlos, we want our guests to arrive at a vacation home that is 100% ready for their stay, so we take the cleanliness of our properties seriously! We followed up with the homeowner after reading your feedback, and they wanted to share the following:- We provide decorative shams on the beds as pictured, along with a full set of sleeping pillows with white pillowcases, all professionally laundered after each stay.- We use a professional cleaning service to make sure all bedding and linens are fresh and ready for every guest.- The Amtrak station is nearby and trains typically run every 2 to 3 hours during the day, between 7:00 a.m. and 10:00 p.m., according to an Amtrak representative.Thanks for taking the time to leave your review!

Hi Timothy, we’re disappointed to see this rating, especially since you didn’t stay at the property. Due to last-minute booking and payment concerns, the reservation was flagged as potentially fraudulent and canceled to protect the host and home. We regret any inconvenience and issued a full refund.

Hi Tiffany, thank you for your feedback. We value your insights and apologize for not meeting your expectations. Here are some additional details from the homeowner: Pest Control: After your stay, a pest control service found no signs of infestation. We will continue to monitor the property closely. WiFi Issues: We confirmed with Xfinity that all equipment was functioning. Certain VPNs and high data usage may have caused connectivity issues. As a workaround, you can cast your phone to the TV or use the conference room provided. Ensuite Bathroom Layout: The open en suite bathroom layout is typical for similar units, but there are two six-foot long mirrored closets before entering the main bathroom for added privacy and convenience. Check-Out Process: Our simplified checkout requires minimal duties. We appreciate guests emptying the trash in the chute down the hall. Please return the key fob and card at checkout. We will clarify the check-in time of 4:00 p.m. and checkout at 11:00 a.m. in our listing. Access: The building access code was provided prior to your visit, allowing you to enter without issues. Access: The unit#402 access code was provided prior to your visit, allowing you to enter without issues. Parking: We provide one key card for the garage, which accommodates one vehicle only. Kitchen Equipment: The kitchen is fully equipped (microwave, gas cooktop and oven, refrigerator with ice maker, a DeLonghi coffee maker, teapot, toaster, milk frother, coffee grinder, and a mixer. Indoor Lighting: The family room and kitchen have 14-foot ceilings with dimmable lights, and additional lamp lighting in the bathrooms and both bedrooms. Thank you again for your valuable feedback.