The staff at Roxane towers let the kids swim in the pool until the room was ready Barbar...
 The staff at Roxane towers let the kids swim in the pool until the room was ready Barbara was amazing my grandson got lost for 2 hours she kept me calm and helped me the whole time and the staff was so helpful the room was amazing clean and beautiful thank you again Barbara you are wonderful I will stay at Roxanne tower again
It's a nicely maintained older building that's close to the Boardwalk and the Skywheel...
It's a nicely maintained older building that's close to the Boardwalk and the Skywheel. Excellent access to the beach and the small balcony is a great place to sit and enjoy the ocean view.
Our stay at Roxanneâs towers was excellent. The service provided was awesome. The room was clean. Everything was exactly as stated online. Checking in was easy as well as checking out was easy. I recommend this for a quick getaway for your family and friends.
Had a wonderful time. Great location, a little confusing checking in but that staff was very friendly helping out. Recommend this place to all for an enjoyable perfectly located place.
The location is unbeatable. Easy access to the beach.
The condo could use some deep cleaning (There was a ton of dust under the beds, and the entryway closet was filled with random things). The pillows were old and ratty, the bath towels were literally falling apart. It could be better equipped with supplies such as hand soap, quality toilet paper and kitchen paper towels.There were no actual kitchen towels in the property. The kitchen was however equipped well with utensils, pots, pans, coffee maker, toaster and toaster oven.The ready access to the beach was the biggest plus.
We enjoyed our stay here. Balcony overlooks the beach for a great view. The condo was clean and plenty of room for a small group. We came during a motorcycle event (coincidentally) and the complex is on the strip, so it was loud into the night, and the noise was motorcycle noise (engines and music) was noiticable from the front bedroom (2 beds). Otherwise, everything was great.
The location was clean, the rental company was easy to get a hold of. There was a sign on the fridge that mentioned we can leave our trash outside our door and that the condo would pick it up every day. This was not the case and we had to take it to the bin down the hall, which is not a big deal, just didnât know To do so until after asking the front desk about our trash not being picked up.
Other than that we enjoyed our stay!
Everything was good except check in. When I got there there was no Communication that I have to go to different address to get my key to get in. Thatâs the only issue I wish they contacted me earlier and said hey this is the place you need to go to get your key and then you go to the place where you gonna stay. Otherwise, everything was good Myrtle Beach!
The unit was very clean and in a great location. Getting in and out was quite easy. The bathrooms were excellent. The check-in process needs to improve. When we arrived at the check-in location, they told us we would receive a text When the room was finally clean. We ended up going up to the unit at 4:15 PM and it was cleaned and ready. We ended up never getting a text. Other than that, it was an ex
Well supplied fantastic view, great location, well appointed
Some confusion on info provided by rental company, for example there was plenty of paper goods
Parking available but you arenât assigned slots
Would not recommend parking under building too tight plenty of parking across the street
Would recommend a spot designated for unloading
Our stay started with cleaning. The condo was great. Good location but it was the dirtiest condo we have ever stayed in. We spent our first hour cleaning. When we came in the floors were wet so they did mop the floors but the dust would take you away. The rugs were dirty so we took them up and did not use them. The dish washer was so nasty we didnât even it. They had nasty foam pads on the king bed. When we took them off there was a good mattress under them. What a sham you would make your guest sleep on that when there was good mattress on the bed. SAD WE OVER PAID FOR THIS CONDO AND EXPECTED BETTER!
While the unit is clearly updated, we immediately had a problem with the dishwasher. Upon arrival, we realized that the dishwasher had standing water in it. This caused an awful stench to permeate throughout the unit. We communicated with management immediately and they were quick to respond. However, there was no action taken for the duration of our trip. We were told a repair appointment had been made, but no one ever showed up. We spent our entire stay trying to dodge a rancid smell and unable to use or open the appliance. It was a disappointing stay. The area in general is also not somewhere where I would ever take my family again. Not safe, full of homeless and drug users, and smelled of weed all day along the boardwalk.
Iâm well traveled and an experienced traveler, USA & beyond. This was likely the worst check-in experience Iâve had.
I wasnât sent a keycode for the unit. The info sent said I would received it at office check-in... except the office isnât open on Sunday. That wasnât communicated.
I had to call an 800# and leave message. The return call gave me a code to the unit. I drove there, entered the code and it didnât work. After multiple attempts, I called the 800# again. This time, another rep told me, âSorry, sheâs new. That code is for the lockbox at the office.. GO BACK get your packet there, and it will have the unit door code.â Huh?? I hadnât been told ANY of this in pre-arrival communication..Unit was as described, but check-in and communication unnecessarily added two very frustrating hours to the start of the week.
Very nice unit. Great location. Loved being right by the water. The hallways and reception area were a little run down and not super clean, so didnât give a great first impression. But was really great over all