Way below expectations - not worth the posted price
Stating facts only: guests came for 3 weeks to start cancer treatment with family. Apartment was incredible dirty upon arrival, single bed not on site, no sheets for pull out bed which had bed bugs. Response took 4 days to finally resolve. Cleaning fee was refunded 2 weeks later than promised and no other compensation was ever given despite being an agreement.
Hallway kept flooding due to washer leaking and mud coming from outside (sidewalk is all torn and muddy) -nobody was ever responsible to clean this common area which led to slip and fall risk. We took the task to clean it.
Apartment is one of 4 - on the ground floor which is not specified.
Unfortunately, awful insulation so every step and noise was felt and very loud from above occupants from other units. Not their fault though. Everyone was polite and did their best.
I wished the place had more natural light, interiors are run down and tub plugged. Itâs ok for a short stay but a longer just turned depressing. Specially if youâre there for chemotherapy. Full transparency, a therapy dog was indicted for the treatment, visited for a few hours and this was used to claim breach of contract. So just great! and yet the owner got away with all of the above and full payment.
Totally disappointing and very poor response . Do not recommend this place
My name is Chris and my wife Van and I love to travel and welcome travelers to our hometown of Houston! We want our guests to feel like family and enjoy Houston like a local would! We are always available to offer suggestions on great things to do while in town and strive to provide a guests with a quality experience while they are in Houston!
The property is located in the heart of Rice Village, providing easy access to the Medical Center, Downtown Houston, and the Galleria area! A nice King bed with soft sheets makes for a good night's sleep