We had a wonderful vacation at Paradise palms. The resort is absolutely amazing!! We have stayed there a few times now and its always a pleasure. It was a first time for us at Banana palm rd and we loved it. Quiet street with lovely neighbours and a beautiful walk to the resort ammenities. It has its own entry, thats something to be aware off. Especially the first time because you have to go to the main gate. In the communication with the owner it was mentioned so this wasn't a suprise! The house itself got everything you need for a lovely vacation, but... Maintenance of the house is overdue and the cleaning could have been done a lot better. Not all the beds are comfy, the smaller beds were really wobbly but still we slept quit good in it. We noticed more minor defects but nothing that influences your vacation experience in a negative way. I hope in the future the cleaners of the house will do a better job because hygiene is absolutely important especially if lots of diffefent people will stay there over the year.
Check in was a breeze! It met our expectations and we were very comfortable. My only complaint would be it needs more seating. The place sleeps ten but the couch sits 3-4 people. Everything else was great and there was plenty of seating for dining.
The property was nice. It had a modern vibe to it. The TV did not work in the master bed room. They replaced it immediately. The onlg issue that i had was there lacked a lot of kitchen supplies. And there were no plastic bowls or cups for the toddlers.
On a funny nite a raccoon kept raiding the trash.
We had a relaxing spring break getaway! The condo was perfect for our group with plenty of room for the 10 of us. The pool was a bit chilly but after we paid to have the heat turned on it was perfect. The owners were very responsive to all issues that we encountered. The resort pool and amenities was in a separate area but a walk through the swamp land on a covered bridge was very convenient and easy exercise! We loved our stay and if we ever come back to this area we will definitely rent again!
Property was as expected. No issues except check-in forgot to tell us we needed to get a parking pass which is located in the main neighborhood one street down. They will tow your car without it.
Great location and the home was comfortable. Smaller than what the photos show but still roomy. Pool was still warm in November without getting it heated. All the furniture were super comfortable, slepted like a baby. Clean and has a lot of amenities. Quiet neighborhood and close to many locations to visit.
A few things things I did such as the correct information about the villa. It is NOT pet friendly even though the listing says pet friendly.
Finding the location was very difficult because you have to go the main entrance then drive back to where google takes you to the actual address, that was frustrating because the email did not state that. Check out is 10am and not 11am like it says in the book in the home.
You can not lower the ac past 72 degrees which was difficult becauss the fans either worked when the lights were on or didnt work.
Pros: condo has enough beds for the amount of people we had and it was close to the Disney World and other parks. The bar at the main pool was lovely ! The staff was friendly and kind ! They do have a movie theatre with 3 showing a day :) the front desk will print copies for you if needed and are helpful and friendly !! Cons: I would rather deal with a home owner vs a rental agency, that was not super clear when booking âŠ. You pay for things apart from VRBO and I didnât think VRBO would allow that !! Communication with the rental company is poor !!! They do tell you that you have to bring all your own essentials (toilet paper, paper towels, etc) I find that a bit tackyâŠ. Hotels donât do that !!! Poor communication about how to check in !! You much go to the front gate which is separate from the address they give you , that should have been clear . Numerous attempts to reach the rental agency via VRBO and telephone with no response. The unit itself is what you would expect from track homes, you can hear everything in every room and what the neighbors are doing . I do not fault the homeowner for that . The condo was not clean, hair in the showers, clogged sinks, kitchen is lacking supplies for basic cooking If you want to sleep and you are doing everything outside of the condo this would work Our family would choose another place due to that rental company alone
9 of us came down to do the theme parks... great stay, close to literally everything... i give it a 8/10 rating... some things need some work like the dryer took FOREVER to dry our clothes. The grill also needs maintenance. First 3 days only one side worked... overall nice place to have a family vacation! Id definitely stay here again
We had 7 guest all over 18 and the house was perfect! The living area, bedrooms and patio and pool was perfect our party. The location was also perfectly located by any park you would want to vist. We also spent one day just lying by the pool at the clubhouse, enjoying the pool and drinks at the bar. Awesome time. We will definitely be back to Paridise Palm.
We had a great time here. The townhouse had everything we needed for our stay. Overall the place is a bit tired but that can be expected of a rental property. First time renting a townhouse for us, usually we rent detached homes. We were pleasantly surprised by the size of both the back yard and splash pool. We would definitely rent again.
I had to clean this house rite from the time i step into it, dirty walls floors,and i even found fingernails, Cockroaches, etc..., the A/C unit gave us nothing but problems from day 1, i wouldn't recommend this place to anyone who likes keeping their homes clean!
We were celebrating our honeymoon with our four children at Disney. After driving 16 hours we pulled in at 11PM to find our our reservation was canceled. We reached out to the owners, security desk reached out to them and left multiplemessages. Eventually they turned their phone off.
Apparently our reservation was canceled in May for our July trip, with no email or phone call to us (they said they did but there is nothing). Then they continued to take our payments and communicate about the vacation without ever mentioning it was canceled. Including giving us a code to check in FOUR days before check in. It looks like a beautiful home and would have been perfect for our family BUT lack of communication was awful.
The condo was a great location and an ideal arrangement. Plenty of bathrooms and bedrooms for our group of 7 family members on a ladies get-away. The check in was rather a nuisance having to first go clear out of the way to check in.....and then the check in person spoke hardly any English and could not even answer my questions. Then the drive to the condo by the condo address, took us to a back gate that we could not enter and then had to go clear back around to the front gate to get parking pass and gate code....so that was a bit confusing. Our only complaint with the condo was it was very dirty. Carpets were rather old and disgusting and the mop boards and floors were really un-clean. But because we only slept there and had no time to just sit around in the condo....it all worked out great. We were also surprised to find that for the 4 bathrooms there were only 2 small little bars of soap and 1 shampoo and no hand soaps at all. It just seemed like those should have been provided after paying good money for the condo. All in all, the location was what sold us. And the cleanliness can be addressed. Thanks!