We just wrapped up our stay at this beachfront condo, and while things started off a little rocky, I canât say enough about the incredible experience we ended up havingâthanks entirely to the owner, Carol. I specifically booked this unit because it offered both beach access and a pool. With a child who isnât a huge fan of the beach and older kids who are, I needed the flexibility of both. Unfortunately, when we arrived, we learned the pool was brokenâsomething the management company (who oversees the building, not the individual owners) failed to disclose. I was honestly heartbroken. But then Carol stepped in. Rather than just apologizing or pointing fingers at the management company, she went above and beyond to make it right. She gave us access to her private pool within walking distance. She also owns a company called Sand Monsters (an insanely fun sand track where you can ride buggies!) and offered our whole group two days of ridingâcompletely free. What meant the most to me, though, was how thoughtful she was about my daughter with special needs. Carol went out of her way to connect us with a local man who offers fishing trips tailored for individuals with disabilities. That gesture alone showed how deeply she caresânot just about being a good host, but about people. Carol didnât have to do any of that. She couldâve easily said, âThatâs not on me,â and moved on. But she didnât. She showed up, she cared, and she turned our trip around. Sheâs truly one of the kindest.