The would not let us put ower boat in a parking spot we got stuck in the elevator the tv in the bed room had no signal we did not get a packet with everything in it parking passes we did not get and they told us they were going to tow owere cars if we did not have them we didnt find out about the chairs on the beach with the umbrella till the last day they spread for bugs when we told the we had babys with us and to do it on Sunday when we would be living we will not be returning again
The property is beautiful but definitely needs minor maintenance. Walked in to carpet being wet due to air conditioning leaking. The kitchen faucet and master bathroom facet were loose. Did not find one knife that was sharp to cut veggies. Again minor issues except the leak. We had a great time and view was beautiful.
The condo is in a great location! We loved the private beach and having two chairs and umbrella as part of the package. We also loved the pool! Although we did not use it, we saw several families enjoying the outside grill. Some negatives were: the loud neighbors next door ( I know this is not the fault of the condo owner, just wish there was security to call at 1:00 am when they are playing music so loud next door.) the master bedroom mattress needs to be replaced (it's saggy on side and hard), there is a stain in the back shower that is sticky and unidentifiable, and the pillow shams and covers need to be washed more often. The glass sliding door came off the track, but maintenance came quickly to fix it, and the guys were really nice. The kids enjoyed the stay, and that's what really matters.
Spacious, great views. Loved the music that was playing when we entered, and the soft lighting.
One suggestion - install bars on the jacuzzi for safe entry and exit.
Condo is in need of repair. Issues with air conditioning and doors. Toilet made noises. Welcome packet was not in unit at check in so no parking passes, resort bands, or beach chair voucher until day after check-in. Complaints were addressed but condo still needs updates.
Great stay! Our favorite part was the view - knocks your socks off when you walk in the door! Management was super responsive when we had a safety issue with an elderly guest in our party. Lots of space in the kitchen. Keep in mind they do not stock the units with soaps, paper products, etc., only enough to get you by the first day or so. Unfortunately, there is a massive reno going on at the complex right next to this one... that meant 7 am wake ups to what sounded like jackhammers each morning. No fault of this unit or management. We'd stay here again, except we fell in love with Destin and bought our own condo to visit!
The process from booking to checking in and checking out was easy! The condo was exactly as pictured and was perfect for our two families for the week. The amenities gave everybody in our group something to do. The kids and adults loves the pool and being on the beach made our beach days easy. The property management company gave ample notice when water repairs needed to be made and there wasnât really any inconvenience. We will definitely stay here again when we come back to Destin.
The accommodations were excellent. This accommodated everyone from ages 2 - 60. It was clean, quiet, and in the perfect location. Awesome views from the living room and master bedroom. The pool staff was excellent. They put in hard work everyday cleaning the pool. Kudos to Justin!
Overall this rental was perfect for our family of 10. I would recommend bringing extra showering towels and wash cloths. The lighting in the double bed room is not so great. Also, the beds make a lot of noise if you move an inch. Other than that, the view is amazing and the place is great!
This 3 bedroom, 3 bath condo was perfect for our family! The property was beautiful, right on the beach, beautiful pool and hot tub and close to all the restaurants and activities.
Unit was fine however the dryer did not work and was not replaced until late Thursday night before leaving on Saturday.
Garbage disposal was not working properly upon arrival causing water from dishwasher to back up in the sink . Air conditioner in master bedroom did not cool as it should .
Property managers were extremely concerned and did help as well as they could .
I was given a credit which I did appreciate. I have stayed at Jade East before & seems to me that the units are becoming a little dated and need attention.I also had the opportunity to visit with other renters during this week that also had problems in their units!
Walk way to swimming pool was being repaired during our stay and was very inconvenient to get there along with a security guard checking everyone for a bracelet.
I was confronted by the home association president which also left a very bad taste about wanting to come back .... all businesss !!
The shining star for the trip were the beach attendants .... Brian and his crew are outstanding !!
You asked .. I shared!
We had an incredible time. Wish we couldâve enjoyed our balcony more. We had some neighbors that smoked from sun up to sun down. Felt like we were in a bar every time we opened the balcony door. My daughter has asthma, so this was putting a damper on our vacation. Complained to the staff but they stated there was nothing they could do about it.