We have been renting properties around the world for the past 20 years. We rented this property for Christmas for a party of 8. An hour before check-in the property management company called us to inform us the refrigerator was not working and that they could not find anyone to come out and fix it, but were working on it. They then flippantly said that it was really no problem because the owners had *graciously* allowed us to use the outdoor fridge in their private garage. To help I started calling around and found someone who could come out. When I called them back, they said âOh, in actuality they did have it looked at and it cannot be fixed. The owners are buying a new one and it wonât be delivered until after your stay.â I asked why they had not said that before, and they said â âbut you have a perfectly working fridge outside the owners have *agreed* to let you use.â âSo, you want a party of 8, to go back and forth (it was through the house, the patio and down to the pool) in the cold for 8 days cooking every day?â She did not see an issue with this. I asked to speak to the manager. She called back after 30 min and offered a cooler with ice. Next call I made they offer a minifridge. When the manager called back, she stated their same position, that there was no problem as the owners were *allowing* us to use their garage fridge. Their tone and their flippant nature about this was remarkable. We ended up going back and forth to the garage fridge (got locked out of the garage once â called to get it opened), buying ice for the cooler and making do. The house, lot and area are nice, but they do have electrical problems (reason why brand-new fridge broke?) We had to reset the breaker 4x as the bottom of the house lost power. Itâs been renovated but has sub-par fixtures - most door handles have issues (my daughter got stuck in the bathroom 2x), the faucet knobs have leaks and feel they will fall off anytime. Itâs a rental, so I get it. The lookout tower is fabulous, and overall the house is comfortable. Just beware that you might have some essential item go out during your stay (because electrical issue we witnessed) and youâll be stuck with whatever fix they think is acceptable. No pricing adjustments as theyâll be quick to point to contract on how things happen that are beyond their control (fair), but the tone/heartless way of addressing the issue will have you wishing you were elsewhere and had rented directly from an owner.