Cette cabane Ă l'atmosphĂšre familiale Ă Sevierville se trouve Ă la montagne, Ă 3 km de sites comme Waldens Creek et Goats on the Roof. Smoky Mountain Alpine Coaster est Ă 4 km de distance.
Overall experience was great for our girls weekend. The only complaint we had was that with 14 girls, there wasn't a lot of mirror space to get ready. The cabin was nice, we loved the hot tub and game room. The location was close to everything, but enough off of the main trail to feel like we were secluded in the wilderness. Can't wait to stay again.
The cabin was clean and everyone had a great time. The game room was great everyone spent time in it. The jukebox was nice had a lot of good songs. We could only get one tv to work upstairs and that was in one of the bedrooms. Over all good cabin to stay in.
Margaret L.
10/10 Excellent
Veronica C.
8 mars 2019
Beautiful comfortable an just overall more than expected
This cabin most definitely was amazing. The kids and the grow ups enjoyed the game room. We had plenty of space. The only thing i didnt like was the Jacuzzi in main room didnt have any jets an the hot tub wasnt big enough other than that we had a great experience
Fantastic amenities! We declared this vacation a technology free vacation & made kiddos leave ALL electronic devices behind & they still had a blast, from babies to teenagers! Keep in mind people, this is someoneâs home, not a hotel. It comes with any quirks of any other home you stay at. But maintenance was extremely responsive & made our time there tassel-free!
Game room was a hit however some if the games were broken or missing parts.
Flooring needs a really good cleaning. Beds were comfortable and it was more than enough space for 11 people. Pinball machine lever got stuck. Pool table was missing all but one pool cue. Air hockey table seems old and air flow is not great.
Overall though it was a great trip. Everyone had a great time!!
The cabin was clean and we had PLENTY of room for all of 11 of us. We could have had another 5 people and probably been comfortable. The downstairs which is the game room/music room was perfect for us all one night when it was rainy! The teenagers and pre-teens spend most of their time down their after dinner if we weren't doing something around town. The pool was just at the bottom of the hill and wasn't crowded and perfect for our family. Each of the decks at the old-fashion swing, which was really nice for sitting out on the deck at night. Grocery store is about 2 miles away (Kroger) to get all your supplies. There is a gas station/pizza place that is about a minute away that was great for our group. And the owners were kind of enough to have a few things to get you started ( toilet paper, dish soap etc.. to get you started). The LOCATION was perfect to be "out" but close to Pigeon Forge to go to all the tourist attractions. Definitely would recommend to stay here.
Les points faibles : Communication et exactitude de lâannonce
Poor maintenance
Let's start by saying love the way the cabin was decorated and such. However toilet in master was broke. Pool sticks broke. Pinball machine broke. Arcade game broke. Hot tub is at such a slant that water comes out one corner.blind broken in basement fireplace made a horrible noise on main floor. No bedding for pull outs. No steak knifes only large . All rugs were trip hazards with edges curled up. I've tried to reach out through email and text and no reply however I will be giving the worst rating possible for the amount of money paid for what I was supposed to receive.
First the good, the cabin is very nice with lots of room. We enjoyed the Native American tributes and the bear decorations. My wife enjoyed the bath tub after a long day of hiking.
The bad was that there were several issues with the accommodations. There were no spoons, the coffee maker was missing the pot and unable to brew. There were issues with almost all the games. The dart board had no working darts, the pool table was not usable on one side, the air hockey was not able to blow full air, and one of the video games joystick didnât work.
We were really forward to the pinball machine. I know pinballs are sensitive and have a lot of moving parts. The Simpsonâs game had the garage special that would t work and the coach where to lock for multiball was also broken.
One of the upstairs windows were open and when I went to slide it up it flew out of the frame. Luckily I caught it. Norm was the repair guy and was very nice. He helped me repair it at 11 pm at night. Thank you Norm!
There is a family of squirrels (we think squirrels) that live on the roof and make a lot of noise.
We are extremely grateful that we were able to spend our vacation here, but for the price and lack of working games and missing essentialsâŠ.we will look elsewhere next time.
The cabin was nice, but it did need some maintenance. Some of the handrails were loose. The stairs outside going to the bottom were blocked off. I assume because they werenât safe to walk on.
We very comfortably slept 9 people. The place was conveniently located 5-10 minutes from the Island. Our group especially enjoyed the pool table and the arcade games.
If I bring a similar group back Pigeon Forge, this will definitely be at the top of my list.
I will start by saying that I spoke with the property management company about all of this while I was still there. That stated, we had 14 people staying at the cabin for 2 nights and when we arrived we found the cabin was not clean. The dining room chairs were sticky, crumbs were on the table and counters and overall was quite dusty and had cobwebs throughout. When we opened the kitchen cabinets there were roaches.
As we checked everything out and found that the hottub was not running and was cold. We immediately called the contact number given in the email and was told they would "put in a ticket" and it might take 24 hours to respond. Note that we were only there less than 48 hours. We did get a call back that night about 3 hours later from maintenance who walked us through how to turn the hottub back on. Apparently the cleaning crew had left it unplugged, according to him. Regardless, the hot tub was unable to be used that night as it was not warm until the following day.
From the very first use, the main level bathroom had to be plunged after every use no matter the contents.
After dinner on the 2nd (last) evening, while cleaning up the garbage disposal started to back up, causing a pretty significant stench throughout, and would not drain the rest of the evening. This made the right side of the sink unusable. We tried plunging it but it did not work. Later that evening, we tried to use the dishwasher and after about 5 minutes of running it started flooding the kitchen. We ended up stopping it and just let them sit since the sink was not working either.
Usually when we stay at a cabin there is a booklet with instructions for check out etc. but there was none and there were no instructions sent via email either. we just did what we have done in the past.
Upon leaving we contacted the property management office and gave them all of the above information. they were apologetic and said that they would report it accordingly and someone would be in contact with us to discuss. To date (about 10 days) noone has contacted us, thus we are leaving this review.
Overall we made the best of it spending time with friends but we would not choose this cabin nor a cabin managed by this company, Vacasa, again.
Had we received a follow up call to discuss like they said we would, we would not have made these issues public via this review, but since it appears our complaints fell on deaf ears, here we are.
Cabin was okay.......no spoons in the kitchen and some of the games in the "game room" did not work. Biggest issue was that this property is located in a "resort" but not really. No resources, no office, nothing and nobody to resolve issues with. Had to call the police both nights (once at 4 and 5am!!!!) to ask extremely rude and arrogant neighbors to pipe down. No one got any sleep at all and there was no one to help address the issue on the property, or shall I say the "resort". So, good luck.
This place accommodated a group of 12 very comfortably! It was in a great location and had plenty of games to entertain the kids! I have to give this place a 3 star because although it was clean (bathrooms, fridge, sheets and towels) it was still very dusty. Not just like a week of not dusting either. I just feel like if they could have wiped stuff down a little better. Also, the mattresses were hard as a rock. We would probably stay here again if it was the only option but would rather choose another place.