We had a great weekend here. The condo was well furnished, clean and plenty of space. The location is awesome. We really liked having the trail right next door.
Disclaimer: This review is NOT about this listing but just about the property management company that manages this listing!!!!The property in the listing ended up not being available so the property management rebooked us through their portal to another place - fine. It was further from the slopes than this one but still was accessible by bus. We got there and things were not clean - linens, sheets, surfaces and dishes were not clean. I contacted Vacasa (the company) and they said it would require the local team to reach out but they couldn't get someone to come that night to clean so we ended up having to do our own laundry. Next day, they finally get someone from the local team to contact me and they were super nice about it and sent someone to clean. They also mentioned they would compensate us. We came back from the slopes that day and house was clean - great. Throughout the whole trip, the local team never reached out to ask whether it was fine and whether the cleaning was good. I contacted them after my trip to ask for compensation and the company keeps telling me the local team will contact me but the local team will just ignore you and never contact you. I've tried contacting them multiple times like 3-4 times over a couple of days and nothing from the local team. There is also not a direct number for the local team so.
Needs repairs, cleaning, and better property manager
Stayed for a weekend with friends and was overall quite disappointed in the property. The biggest issue by far was the lack of communication by the property manager Vacasa. The dishwasher was broken and I had to follow up numerous times to get anyone to respond. They didn't tell us when someone was coming by and had zero follow up. The worst experience I've had with a property manager for a vacation rental.
Beside the communication issues, the other things that made this stay disappointing:
- Needs repairs: broken dishwasher, bathroom sink that didn't drain well, trundle bed was nearly impossible to pull out
- Unclean/Missing basics: the whole house had three wine glasses, no coffee filters, old dirty pans, one hairdryer, no duvet cover on the bed... basic things that go along with a rental that can sleep 10 were missing.
- Not as represented: they claim that it's a two car garage but there is no way two cars fit as they have bikes hanging off the wall. They have strict instructions on parking, but yet don't accurately represent the situation
The location is an easy 5 minute walk to the bus route, you're one of the first stops so a seat is pretty much always guaranteed. Bus ride to park city lift/ main street is about 20 minutes depending on stops. The house was super roomy and comfortably slept 12 adults! Would absolutely come back for the price/location.
The rental was great and close to everything we wanted to do. Check-in was easy and the place was...
The rental was great and close to everything we wanted to do. Check-in was easy and the place was very clean. It would have been nice to get some more check out instructions. We weren't sure what needed to be done exactly before leaving.
Skylar K.
10/10 Excellent
Michael B.
15 mars 2019
Great spot
This place was less then a 10 minute Uber ride to the slopes. Everything was nice. Management was helpful. We had a great time. Recommend