Location to the beach was great. Cleanliness was not. Based on the lack of cleaning I would assume the owner never stays here. We have stayed in dozens of homes in Palmetto Dunes and never had a unit this dirty. If it were clean I 5 star would be earned.
We have stayed at Ocean Cove for many years, location is perfect. This unit was very clean, comfortable but few things to update it, fix dishwasher racks, need to be replaced. Happy there was a hair dryer, add that to the posting. This is great for families who need condo close to beach.
We have stayed at this unit in the past. Although it was dated we loved to location and easy access to the beach so gave it another try. We were VERY disappointed this trip. The unit had an extremely musty smell when we walked in. The walls, carpet and furniture were all stained. Black mold in the lower shower and glass door had a thick film on it. Interior of Dishwasher was covered in mold and smelled bad. Clothes washer dispenser also had mold in and behind tray. Sinks and bathroom drains did not smell great. Dryer filled with lint. We did not want to even eat or wash clothes there. So spent way more than planned eating out and had to drag dirty clothes home. Outside furniture and patio dirty film from frees, leaves and sticks all over it. Took awhile to clean first day . Called for mold removal. Did not show 1st day but after 2nd call they did. This unit needs a major update and cleaning. Would not recommend renting unit unless this is confirmed.
Great location but bad lighting and shabby furniture
First, and most important: the location was PERFECT. So close to the beach and the town center that we didnât even need to bike. We would rent this place again in a heartbeat. However, upon arrival, the tile floors were gritty, the upstairs bedroom and bathroom had very poor lighting and felt like a dungeon, almost. The bed on the landing was great and had good lighting due to the windows.
VACASA STAFF: the TV in the living room was not working when we arrived and at first, I was able to text with the staff to try and figure out the problem. I went back and forth with staff a few times and then was completely ghosted. No more response. The TVâs in the bedrooms worked but we went the entire week without TV in the living room. We didnât mind but if that is important to you, please know that this place will not have a functioning TV in the main family space.
Otherwise, we greatly enjoyed our stay and would rent here again!!
AHVING vacasa AS A 3RD pARTY ADD ON EXPENSE SEENED UNJUSTIFIED PLUS THE CHARGE FOR OUR DOG WAS OUTLANDISH. tHE cONDO HAS NOT BEEN DEEP CLEANED FOR YEARS AS FAR AS WE COULD TELL. mAINTENANCE OF THE UPSTAIRS BATHROOM WAS POOR. {OCATION OF THE CONDO WAS GOOD.
Location is great but this unit, apart from
the kitchen, is looking worn. All the soft furnishings looked dirty and the bedroom carpet was badly stained. Bathroom lights worked some of the time, downstairs bathroom sink didnât drain well, and the whole place was constantly damp even with the AC.
We very much enjoyed our stay at this beautiful condo in Palmetto Dunes. We have been coming to Hilton Head for decades and have stayed in Ocean Cove in the past, but first time in this unit. It was clean, updated, had comfortable beds and everything we needed. Pathway to the beach is right outside the front door. We loved bring able to bring our dog. Outdoor shower and hose were perfect for cleaning sandy kids and dog after fun at the beach :)
This property met our needs of dog friendly and location. You canât beat walking out to front door right to the beach access. The kitchen was well stocked with pots, pans, blender, etc. Because it is pet friendly the carpets are stained and look older so I am hoping they will be replaced soon. Pros: Location, pet friendly, the kitchen, outside shower, patio, quiet. Cons: carpets and furniture need replaced, electrical sockets need replaced as when you plugged in they would fall out, mattresses not super comfy. We will stay here again and hope to see some updates when we do.
First the good news, it is a perfect location and any problems we had were taken care of right away. Second the bad news, this unit was so dirty when we arrived we had to clean every surface before we did anything else. Additionally, most of the wall plugs were so loose that we had to stretched our plug prongs outward and that didn't work half the time. The bedspreads were worn and the bedskirts were missing or ripped. The outdoor shower head fell off, as well. We've rented through VRBO for years and have never had a property that was dirty and this unit stated they cleaned using covid protocols, which is impossible considering all the dirt we saw throughout this property. I would not recommend renting this property to anyone.
Our 2nd time staying very convenient location very close to beach, general store, golf/tennis, biking, 5 minute drives to restaurants, groceries, etc. We will be staying here again. Thank you!
Loved the location - close to beach and golf courses, but unit needs updating. Except for master bath shower, both bathrooms need new fixtures. Repainting would be very helpful. Beds were comfortable but lacking decent bedding, had no bed skirts or they were torn. Some of the furniture upstairs (like side tables) was cheap and/or worn out. Did appreciate good flat screen in LR.
Proximity to the beach is what makes this unit. The dishwasher needs to be replaced or serviced . The carpets need to be cleaned and the unit needs some decor updates .
Location is perfect in Palmetto Dunes. Literally 2 minute access to beach and 5 minute walk to bike rental and general store. Short bike ride to Shelter Cove Harbor and many amazing restaurants and shops within 10 minute drive. Beautiful nature and very peaceful area. Property was perfect for a family and pet. Check-in and checkout process very simple. Recommended
Great location. Easy access to the beach. Palmetto dunes is a very nice plantation in Hilton head. Great beach pub right on the beach Within walking distance. The only negative is the cleanliness of the condo.
824 is a very short walk to the beach. Also, the plantation being in the center of the island makes easy travel to any place you want to go on the Island.
This home was well appointed-had everything one would need or want for day to day living-like being at home! Lorna our manager was wonderful--helped us out immediately with the little things we needed help with to make our month stay perfect! Within walking distance to beach-golf-tennis-food!
Townhouse had everything we needed, a family of 4 plus a dog. The access to the beach is right in front of the unit, so we were able to leave chairs on the beach and come home and eat. Kitchen is very specious with plenty of empty cabinets for groceries (for those of us that hate cluttered countertops). Unit is bright and open, larger than it looks in pics, bedrooms are large, bathrooms are remodeled. We loved that it had an outdoor shower and a hose to wash off sand before coming in the house...plus lots of buckets, showels and two chairs. We have older kids, but great for little ones. The only recommendation I have for the owners is to shampoo the carpets more often since it seems some pet owners were too lazy to train their pets. Would definitely stay here again!