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The condo was great. We were comfortable and had everything we needed plus more. The views were amazing and we loved being on a quiet beach just steps away. We hope to be back next year!
We had never stayed on the west coast of Florida. Luckily we stayed here and had a wonderful time. The beach is gorgeous and the pool was warm. Highly recommend this condo for your stay.
Very unclean in almost every aspect and very poor customer service. Toilets were nasty, bedsheets had large stains, most surfaces were dirty. Carpets were old and dirty. Even front door and frame were dirty. Also experienced poor customer service during our stay. Location is great.
The view was great. The condo needs serious upgrading. The carpet was old and dirty. Rain came in through the patio doors making the situation worse. We could never get the manager to return calls or texts. The silverware was rusted, the pots and pans were scratched and chipped. The bathroom smelled like a sewer and the lights were falling off the wall. It took 3 days before we got the toilets fixed. The noise from the unit upstairs was unbearable. Sleeping was difficult. There was trash under the beds. I am so sorry to be reporting all this but something needs to be done. The dressers were unusable as they had holes in the drawers or they didnât open. For what we paid, what a disappointment! Unfortunately we had booked 2 weeks and weâre stuck.
Parking is difficult with a large car. Entry door difficult to use. Limited instructions. Sliders and windows do not lock and are difficult to open. No area to rinse feet when returning from the back. A/C next completely rusted. Coffee maker very dirty. Needs updating.
We contacted Vacasa and informed them of the AC being out the am after we checked in. The second night maintenance brought us two fans and 1 heater. AC was turned off to unfreeze and another maintenance man showed up and turned it back on. Resulted in another day to unfreeze all over. The AC was completely out of Freon which we mentioned and it was their âlastâ option to review and check.
The door knob âstuckâ, the blinds were broke. We loved the location and the items we had to use for the beach. Other family members had condos in the same building. This unit by far smelled the most âmustyâ. (Other family members were facing Ocean and 1 was on same floor as this unit). Not having the AC running for the majority of nights was almost unbearable for our kids.
Weâve stayed at many condos on the beach. Think only is problem our favorites
The only negative, was the only television we could get to work, was in the second bedroom. Reported it but no one ever got back to us. Other than that, everything else was perfect.
We enjoyed our stay at this condo. Conveniently located to plenty of restaurants and beach was not crowded at all. Pool was heated as well. Our only slightly negative is the sheets/bed in the master was a bit uncomfortable. Other than that, this condo was amazing and would highly recommend.
Loved the unit and location. The beds NEED to be upgraded and better sheets would help too. This would be the only reason we don't re-book more time for next year. Other reviews mentioned the sliding doors were difficult to open. I improved that significantly. Both tracks were filled with dirt/sand debris making the doors very difficult to slide open/shut. I cleaned out the tracks which helped significantly but they probably need to be lubricated. Other than these things, we had a great time! Did I mention the beds need to be replaced or a memory foam pad added? LOL
The whole process of renting the property went well. A couple thoughts for improving the unit: 1) the locker was not clearly marked as I we could not find it (faded numbers?) 2) the furniture in the second bedroom is low quality and the mattress on the full bed perhaps needs to be updated.
Issues with condo not addressed to my satisfaction
It needs some work. Patio doors are almost impossible to get open. Worked on them 2 days ourselves. Ice maker did not work. Needed ice cube trays for ice. No listings for TV had trouble getting on in bedrooms.
Entry door lock is not secure, needs dead bolt.
Water pressure is very weak.
Called Vascara three timess to report and only got emails in answer. No way to answer or talk to a PERSON.
Bedding all needs to be WASHED. Some was nasty.
Bugs and ants. Needs exterminator.
Main concerns were the condition of the patio doors and outside door. These are security issues.
AND not having someone local to talk to about things needed done.
Crew did an excellent job in cleaning, the unit is very nice & well equip. 2nd bedroom furniture needs an upgrade, bottom drawers are coming apart. Pool needs to be clean more often.