Home was clean, very spacious and had everything we needed! We had a little issue with getting into the house when we first arrived (key codes sent to us did not work).
NEVER ALLOW VACASA TO BE YOUR HOST - THEY WILL NEVER HELP YOU, JUST GASLIGHT THE GUEST
WE NEVER RECEIVED ANY HELP FROM THE HOST FOR THESE ISSUES:
THINGS THAT WERE BROKEN AND NEVER ADDRESSED BY VACASA:
DISHWASHER, WASHING MACHINE, MICROWAVE, DOWNSTAIRS SMELLED MOLDY AND LIKE WET DOG WHEN SOMEONE WOULD TAKE A SHOWER, THE LID TO THE HOT TUB WAS BROKEN, THERE WAS NO PROPANE TANK TO BE ABLE TO USE THE GRILL, MISSING, REMOTE FOR A BEDROOM, HOST REFUSED TO GIVE US THE SIGN IN INFO TO ACCESS THE TV APP THAT WAS ADVERTISED AS AVAILABLE ON THE WEBSITE, UPSTAIRS KEY PAD FOR DOOR RARELY WORKED. THE REMOTES FOR THE UPSTAIRS TVS HAD NO VOLUME CONTROLS, WE COULD NOT CHANGE THE VOLUME, THE IRON SPEWED RUST ONTO OUR CLOTHES WHEN WE TRIED TO IRON. WE BEGAN MESSAGING MONDAY WHEN WE ARRIVED AND THEY NEVER SENT ANYONE TO REPAIR ONE ITEM!! NO HELP WHATSOEVER FROM THE HOST THAT CHARGED A LARGE HOST FEE, WE FELT ABANDONED BY VACASA. IT RUINED OUR VACATION . I HOPE THE HOMEOWNER IS AWARE HOW VACASA HAS ALLOWED HIS HOME TO DETERIORATE IN DISREPAIR. AND HOW VACASA IS SUCH A TERRIBLE HOST AND NEVER HELPS THE GUEST WE WILL NEVER BOOK WITH THEM AS A HOST EVER AGAIN
We brought our kids and grandkids for Christmas. The house was beautifully decorated for the occasion. We had one little problem with the boiler but the property manager walked me through resetting it and we had hot water again in not time.
There was ample room for everyone without feeling crowded.
Beautiful property with lots of space and amenities in a scenic neighborhood about 7 miles out of town. Perfect for large group of friends or families.
This was a great getaway from the city life and work. It was relaxing and comes with plenty of things to make life fun and easy. Other than being accused of touching some cameras that we didn't mess with at all, it was a perfect trip. My friends and I are thinking of coming back next year to enjoy the fall as well.
Overall this was a nice place it was large and spacious. Kids loved the pool table and hot tub. If we didn't run into the issues I would of rated the property with 5 stars.
When we arrived there was some minor cleanliness issues in the master bathroom and kitchen. We quickly discovered 2 mounds of what was determined by the management company as bat droppings in the master bedroom and entry. There is a support beam between the master bedroom and the entry where the bats were getting into from the outside. The bats poop was falling in between the cracks of the dry wall and support beam onto the carpet. On the second morning at 7am there was 2 excavators in the back yard digging a trench. A contract company was laying some sort of lines into the ground. It woke up the family and was loud. On the third morning it was more of the same with 2 excavators at 7am. On this day the contract company cut the phone lines therefore we had no phone service (this property is remove enough that there is no cell phone service), no internet and no tv (the property has internet tv provider). On the forth morning it was more of the same with 2 excavators and now a front loader joined in at 7am. The management company came out in the late morning and talked with the contractors and they were aware they cut the phone lines and service was restored that morning. A contract company being on a property is not typical but it was disappointing that the owners/property management company did not inform us of this work and did not let us choose to find another property. People don't bring heavy equipment onto your property without you being informed. The management company did give us a small refund for these issues.
Huge 2 story home with plenty of room inside and out for a big family. Everything is close and everything was included in the house. I recommend to anyone looking for a good time and we will be back!