First the beds were very comfortable. The room was just like the pictures if not a little better. I have nothing bad to say except we had to leave at the end of the week. đ
My family and friends had an amazing time. We have stayed many times at this resort and this was by far the best overall experience. Our room was very clean, had everything we needed, the view was perfect and the weather couldn't have been any better. The hotel was very accommodating and they went above and beyond. We had over 30 guests come for our wedding and the hotel was able to give whomever that was not booked at our resort, access to the resort so that we could all be together!
The furniture was dated and hard . Ice maker never worked , A/C unit stopped working on the 4 th day. TVâs were 19â and only a few channels. Host and staff super nice .
We had a blast. The location is perfect with shops and food nearby. The beach is so close and not too crowded. Kids loved the multiple pools, spas, and lazy river. The rental process, check-in, and communication were are excellent. Highly recommend this place.
We loved our stay. The place we rented was very nice and clean with plenty of room for our group. There was plenty of things to do onsite and lots of other things within a short walking distance. Everybody that worked there was very friendly and nice. The only complaint any of us had was that they needed more elevators. But other than that we would definitely go and stay again.
Nice place. Could have been a little cleaner. Nothing major though. Checkin was later than we were told but then we had to be out by 10 and they were stern about that.
We left a lot of food and beverages on purpose that we had left over but we accidentally left materials in bathroom drawer and they wouldn't even go check after were checked out and after multiple calls, I can't get them to call me back. Not to mention there was something charged to our room that we did not do and when we checked out the front desk even said there was nothing on our room. When we got home they said that something was charged to it one of the first days, which would have showed up at check out. And I can't get them to do a refund or credit to my card and/or even provide me a copy of that receipt or even to call me back.
The owners were great to rent from and the unit was exactly as listed , I would definitely rent from the them again , very responsive to any and all questions I had.
.This is our 4 and possibly our last stay at this complex and was very disappointed with the complex itself . First only 1 of the 3 hot tubs was open the entire week we were at the complex. 1 never opened and the other was fenced off the entire week. The one indoor pool was closed the entire week which I did not understand considering we have 3 days of cold , wind and rain. The pool chairs were full by 7:30 am and occupied by the same people day after day all day long , never got a chance to sit in one until the sun went down . Some of this this maybe due to Covid but it was definitely different then other years.
This was the perfect place for the whole family of all ages to meet and spend time together! Plenty of room for us, a nice kitchen for meals, plenty of hot water for showers and great water pressure! The pool's were very clean, and the lazy river was a big hit for us all! Very short walk to the beach, we got to see a school of dolphins on our last day the kids were thrilled! All the gift shops were just across the street! The staff was very pleasant and always willing to help.Only drawback was the fact that there was only parking for 1 car and this was 2 families meeting, my daughter had to park across the street and it cost her an extra $130.00 for the week which was unexpected! Overall this is the best place I've ever stayed in and I will plan on doing so again! Thank you for the lovely time!
Great hotel need more people working the check in process & elevators are so slow. For the amount of rooms & floors they could use more elevators we waited on a few occasions over 20 minutes on a elevatorđĄ But I realize that is out of VRBO control & the property manager.
Our stay was amazing! Condo was very clean and comfortable. My daughter would like the same pillows for her room. Close to everything. Would definitely recommend to anyone and plan on staying again!
jodie s.
6/10 Satisfaisant
Denny P.
11 août 2018
Some struggles
I love Ocean Walk. This was our 3rd stay. You cant beat the location. The resort is always clean. The staff is always friendly. There were some things this trip I that I didn't like. The shortage of carts. The elevator lines were worse this year than in the past. There needs to be a way to get from the north tower to the south without having to go to the lobby. We had to do this several times when we had to park in the south parking lot because the north was full. For the actual room, there was mold in the main bedroom shower, the toilet kept running the last night we were there. I had to turn it off. I had 5 teenage girls with me, the only mirrors were in the bathrooms and one in the livingroom. It was a bit of a struggle all of them and me trying to get dressed and out the door at the same time. My daughter found a pack of cigarettes under the bed skirt in their room. The TV was not very user friendly. We had to pay $25 extra dollars to upgrade WIFI. And it still didn't work very well. I will stay here again, but in the south tower again and on floors 3,4,5 or 6. There were litterly times we waited 30 minutes for elevators.